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View Full Version : [ubuntu] Brother PTouch QL-500 Label Printer Help


LakeWind
July 14th, 2008, 09:20 AM
Has anyone been able to get the Brother PTouch QL-500 Label Printer working with 8.04? Supposedly it works with the ptouch drivers for most people (various distro's but haven't found it working with Ubuntu 8.04) but I can't get it working. I've followed the instructions located here:

http://openprinting.org/show_printer.cgi?recnum=Brother-QL-500

The printer apparently installs and is shown as an option under my printers however, nothing ever prints. I send labels to the printer and nothing happens. The job just stays in the print queue forever until canceled and cleared.

Any suggestions for getting this printer up and running properly would be greatly appreciated.

Thanks in advance!

:confused:

LakeWind
July 15th, 2008, 08:54 AM
Still can't get this working... Can anyone help please?

Thanks

jonibo
September 19th, 2008, 10:09 AM
This is off the top of my head as I saw something like this a while back.

Edit this file:
/etc/cups/ppd/QL-550.ppd

Search for 'rastertoptch' in this file and replace it with the complete path to the executable '/usr/lib/cups/filter/rastertoptch'.

I have this in my /etc/cups/ppd/QL-550.ppd
$ cat QL-550.ppd | grep raster
*FoomaticRIPCommandLine: "gs -q -dBATCH -dPARANOIDSAFER -dQUIET -dNOPAUSE -sDEVICE=cups %A%Z -sOutputFile=- - | /usr/lib/cups/filter/rastertoptch dummyjob dummyuser dummytitle 1 '%B'"

I don't know if that will help you or not, but it's worth a try. If it works for you, please try to submit a bug report somewhere (Launchpad???).

Good luck!