PDA

View Full Version : Forums branch as the Community moves forward


Mark_in_Hollywood
April 25th, 2008, 01:29 PM
I write as a Ubuntu user of about 2 years duration. I write about how to make the help forums a little less cumbersome. (PLEASE -- this is only a suggestion)

When I first installed Breezy, I over-thought the work and stupidly (stupidly in retrospect) bought an internal dial-up modem. This modem had the necessary hardware to be a fully functional Linux modem. That never proved to be true, however. If you remember pre-Linux in M$, you will recall only 4 COM ports originally but only 2 IRQs. And the modem firmware like to set itself on COM 5. So my first 50 or 75 posts were related to making Linux do what I wanted. As I've never taken a programming course in any computer language I was as lost as I could be. I had used MS-DOS since ver. 3.3 and could type at a command line, so in Linux, using the terminal and (blessedly) cutting and pasting others ideas or solutions was simplicity itself.

I'm still trying to give back what technical knowledge I have to someone else to make up for the huge number of posts I have. Which brings me to why I write this post.

The Beginner's Forum has always had questions that aren't beginner questions since I first started with Ubuntu. And while this in itself doesn't matter if people get help, it crowds that forum with posts that belong elsewhere. For example, if there was a dial-up modem part of the Hardware Forum, then it would have been seen by users with dial-up modem experience. Of which, I eventually became one.

After installing HH, my Brother MFC-240C printer/scanner/copier/fax wouldn't scan. After stumbling around I downloaded some "sane" stuff Gimp now finds the scanner. If there had been a Brother Hardware sub-forum, I might have found what I was looking for without having to ask for help, which, before I fixed it myself, had 27 views and no replies at that time. I'm trying to save other's efforts or re-direct them to do the most good. As Ubuntu gathers steam and more people switch to it or at lease dual-boot with M$, dividing the labor of those who help into more efficient forums, could prevent stress of beginners.

Thank you for your time in reading this. Mark Preston forum name: Mark_in_Hollywood

Lostincyberspace
April 25th, 2008, 01:33 PM
good Idea I really think it would be wise to split it up a little more.

PriceChild
April 25th, 2008, 01:49 PM
I've moved this post from the cafe to the more appropriate forum... "Forum feedback and help".

Ironically, I believe this displays exactly why there is an absolute beginners forum. It is because people don't look for the best place to post, and would much rather post in the first place they see, even if a couple of seconds longer would show a more specific place.

Is this a problem? I don't think so... most beginner problems are reasonably simple and will get answered. Worst case, Hopefully they'll get pointed to a better place or a mod will move their post. As people get more experienced, and can judge the difficulty of their problem better, they will post in different places as needed.