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View Full Version : My take on cross-posting


aysiu
July 27th, 2007, 07:39 PM
Sometimes I see people posting the same exact post in several different subforums.

Although this isn't explicitly stated in the forum rules, I think it's basic forum etiquette to not crosspost, so I'm just going to say it here. I'm speaking as a member of the staff, but I am not speaking on behalf of all staff.

Basically, I'm against cross-posting for the following reasons:

1. It's a form of parasitism. In other words, if we have a decent standard of behavior, everyone should be able to do the action in question without it having a negative impact on the forums. If a handful of people do it, they can get away with it at the expense of the community (Pay attention to my problems! My problems are saturating all the subforums! Pay attention to me!) But if everyone cross-posted three or four times, the volume of threads on the forums would increase three-fold, the forums would be extra cluttered, and anyone clicking on Find New Posts would just find what looks a lot like spam.

2. It dilutes or makes redundant the help given. Oftentimes, the people helping the OP have no idea what has already been proposed as a solution in the other thread for the same problem, so advice gets repeated. The handful of people who are kind-hearted enough to offer help to the OP are spreading their forces thin instead of combining their efforts in one place to solve the one problem.

3. The OP loses focus. If the OP starts three or four threads on the same topic in various forums, she may never get a sense of what the problem really is--only that one exists. If, however, she posts one thread in the wrong place and it gets moved to the right place (say, from Desktop Environments to Networking & Wireless), she'll know the new location is most relevant to her problem ("Oh, I guess it's a networking problem").

4. More extraneous posts. Apart from the "Please help me in this other thread!" annoying posts, if the thread ever does get solved, someone would have to mark all three or four threads as resolved, instead of just one thread. Or if some future Google searcher stumbles upon the wrong duplicate thread, she won't find the solution there (even though it was solved for that OP... just in a different thread).

So if I delete your extraneous cross-posting, this is why I do it. This is a forum for the whole community, not just for you. And I believe, ultimately, not cross-posting will be to your benefit as well, as an OP. If you have a particular problem, pick one subforum and post in that subforum. If you're in the wrong subforum, someone will report the post, and it will be moved to the appropriate place. If no one answers after 24 hours, you can bump the thread to get more attention.

yabbadabbadont
July 27th, 2007, 07:47 PM
My personal experience when I have run across this, is that the OP actually just wanted the post moved to a different forum. They didn't know enough to simply report their post and ask that a mod move it for them. From the tone of your message, I'm guessing that someone got snippy with you. Hopefully that is an infrequent occurrence. :)

aysiu
July 27th, 2007, 07:53 PM
Well, someone did get a little snippy lately, but it's not really directed at that person alone. I've seen it happen a few times. You're right--in many cases, the OP just wanted the post moved, but I'm not really addressing those cases.

mips
July 28th, 2007, 05:50 AM
aysiu,

I'm in full agreement with every single point you made above.

Maybe staff should look at including it in the forum rules with a small explanation that people should report their own post if they need it move to another forum for those other cases.

yorkie
August 18th, 2007, 04:24 PM
The main problem with cross posting is due to the fact there is too many categories to choose from , for example someone new to ubuntu forums has a question about compiz where does it go in the following ?.
Desktop Environments
Desktop Effects & Customization
General Help
Absolute Beginner Talk
Answer it could go in all of them. So if you are not sure try more than one.
Its difficult to choose because the same question does appear in all of them.
Maybe reducing the number of categories is the answer.
Any Ideas on this.

PriceChild
August 18th, 2007, 06:31 PM
Desktop Effects & Customization:
This section is for all your compositing needs. This includes Beryl, Compiz, xcompmgr, and other fancy apps which take advantage of compositing managers such as kiba-dock and avant window decorator

aysiu
August 18th, 2007, 06:48 PM
Pick what you think is most appropriate and stick with it.

yorkie
August 18th, 2007, 07:42 PM
The point I was trying to make is the reason why some people post the same thread in different sections.
I also gave my opinion on a possible soloution .
Does anyone think if we have less sections which have better descriptions, it would better managed and less confusing .

PriceChild
August 18th, 2007, 07:51 PM
Which descriptions do you think need changing?

kellemes
August 21st, 2007, 10:41 AM
The main problem with cross posting is due to the fact there is too many categories to choose from , for example someone new to ubuntu forums has a question about compiz where does it go in the following ?.
Desktop Environments
Desktop Effects & Customization
General Help
Absolute Beginner Talk
Answer it could go in all of them. So if you are not sure try more than one.
Its difficult to choose because the same question does appear in all of them.
Maybe reducing the number of categories is the answer.
Any Ideas on this.

I see your point..
Cutting down on sections will probably solve this problem but it will create others as well.
It's a very active forum, with many posts each minute. A lot of starters don't seem to know about the searchfunction and browse the subforums looking for "there specific problem with Beryl", now there is a good chance they find some info on this within a couple of pages or so..

There is one subforum I find odd, and that's "Desktop Effects & Customization".. I feel this should be merged with "Desktop Environments".

RedSquirrel
September 18th, 2007, 03:26 PM
There is one subforum I find odd, and that's "Desktop Effects & Customization".. I feel this should be merged with "Desktop Environments".

I for one am happy that compositing stuff has its own forum. People are constantly asking about that compositing eye candy and I feel it's better off in its own place instead of cluttering up Desktop Environments. ;)

I don't have a problem with the number of sections. As suggested above, it seems reasonable to me to select a forum, post there, and see what happens. I would also consider reporting my post if I felt it was in the wrong place.

glotz
September 21st, 2007, 03:37 PM
There surely are some troublemakers but that's what we had moderators for. I think the real problem is with good folk not knowing which forum to post into in the first place. And many problems do fit multiple categories. I think there should be some kind of a forum functionality to (selectively) link crossposts. Or maybe an official rule that crossposting is only allowed if you yourself include a link in the first post to the other posts. (would prove that you're aware of the issue of crossposting and this will likely read all the threads)

Concerning the limited helper resources, I think there should be a trust system. People would have different status. (yeah, I'm a regular nazi all right) People should be tagged. (in secrecy) Tags would indicate the behaviour and knowledge of a user.

Users could mark posts with "ignore" and "take notice". Based on their behaviour the secret ubuntu forums council (ok, the moderators) would tag the users. The users who would get a _useful helper at level X_ (multiple levels!) tag would get more meta moderation points, meaning their "ignore" and "take notice" marks would be worth more. And users with a _nuisance_ tag would get less. People shouldn't be able to see their own status. (e.g. by how many more notice points that thread just got because I added my tag there, see below about the account dumping and bottom up approach)

Also, people helping others (as monitored by the secret council) would earn people _helpful_ and _knowledgeable_ tags. Add a _well behaved_ tag and you also have a system for selecting moderator candidates.

Systems like this must be build from bottom up (as opposed starting with middle rank and getting lower points because of your bad deeds, this only leads to multiple accounts as bad guys can thus reset their misdeeds), meaning you would start as a useless zero worth dude (just like now but then you'd have something to reach out to) and gain reputation. Think of it as a game, the users will. (This is what they do with much of their leisure time, except that it creates no value for nobody.) And the existance of a such system should be very public, however, the status of a single user should be very secret, except to the very highest of admins.

The forums will grow much much larger. The current semi anarchy can only work for so long in my opinion. After all, Ubuntu is the fastest growing Free operating system.


Gosh, maybe I should've started a thread of it's own for my (once to be of great fame*) reich creation post! :D
*the post, not the reich, mind you!
(ps. i'm not familiar with their system but slashdot has something like this. wonder if it's open for study.)