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MaximB
January 3rd, 2007, 06:19 PM
my work is to help the windows clients. :-# ](*,)
the have LOTS of problems
outlook, exchange server, SQL server, graphic cards, printers, faxes, network cards ...you name it. (the SQL server got offline every 10-60 minutes without a reason)
they cry for help even if the Icon they were so used to is in other place.
and if I accidentally put them the "blank" screensaver - they ask me why their computer got shutdown every 10 minutes. (so I rather leave them without any screensaver and make them face the "leftmarks" of their screen).
I have problems that I can't find any REASONABLE solution , and got solved only by mistake (when I renamed something and it didn't work I put it back and it did work...go figure).

what I want to ask you is this
if you are a Linux helpdesk, do you have ANY problems at all with the clients OR the servers ?
tell me about it.

nkassi
January 3rd, 2007, 06:21 PM
Just wanted to say (from someone in the same situation) I feel your pain.

Nic

MaximB
January 6th, 2007, 05:30 PM
thanks ...anyone else working as a helpdesk or admin ?

MrHorus
January 6th, 2007, 05:54 PM
Our helpdesk is fine - we just deal with idiotsn that wonder why they don't have any network drives mapped when they log into the local workstation, but idiots are a fact of life :)

beercz
January 7th, 2007, 12:15 AM
Just wanted to say (from someone in the same situation) I feel your pain.

Nic

As do I ](*,)