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View Full Version : Investigate the needs of normal users


E-Jey
August 26th, 2006, 08:36 AM
A few days ago I was watching the Edgy launchpad page. One of the entry's get my attentions:
https://launchpad.net/distros/ubuntu/+spec/what-do-non-geeks-want I think the developers should listen more to normal users, but I don't think it's a job of them. Another team should investigate what everyday users expect from their computers and what the biggest problems are. Maybe it's a job of the desktop team?!?

We should make a survey with a lot of questions like: what's the main purpose of your computer?, which other thinks do you like to do?, what is the biggest problem with your computer? etc.... We should brainstorm on the questions. If it's finished we make a website where people can answer them, off course multiple chose. We ask all the ubuntu users to gave it to their nongeek parents, family and neighbors. After it we have a lot of information about normal users. Maybe a lot of people like to see a photo manager which support easy e-mail functionality, generating html pages for the Internet and easy resize tools in it.... It's just an example. A lot of people are doing the same (mainstream) things on the computer. Making documents, have contact with friend, enjoy music and movies. Those tasks should be as easy as possible. The main reason why ubuntu is so popular is because it's easy. Just like win98 years ago.

To finish my story, what do you think of it? Start (several?) a investigation/survey to find out how normal users think of computers. If we have the information we can make good en clear proposals of it and developers can do their main thing: program software.

Normal user definition: Users who use computers, not for their own sake, but as a tool to get things done.

check this wiki: https://wiki.ubuntu.com/WhatDoNonGeeksWant

jeffc313
August 26th, 2006, 08:41 AM
well, define "normal user" Who is a normal user? What does this so called "normal user" do that is different than the current target audience?

peabody
August 26th, 2006, 08:43 AM
I think most of what Ubuntu wants to do for normal users it can't do yet because its hands are tied. MP3 playback out of the box would be a big thing I would think. Better wireless support. Maybe a big shiny guide that talks about Open Source equivalents to Windows software.