12.10 and Sierra Wireless USB Mercury fails

[silverbullet007]

So fresh install of 12.10 (tried before on 12.04 and decided to try an upgrade as a last ditch effort)

So I've searched the forums here and found a couple things that have helped me progress a little further but not a resolution yet.
So a USB Mercury Connect ATT wwan adapter.. plug it into a port and a Mobile Broadband option appears under Network Manager but won;t connect.

lsusb gives:

bhart@MI01000lnx:/usr/share/hal/fdi/information$ lsusb
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 003 Device 009: ID 1199:6880 Sierra Wireless, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0765:5001 X-Rite, Inc. Huey PRO Colorimeter
Bus 001 Device 004: ID 0a5c:217f Broadcom Corp. Bluetooth Controller
Bus 001 Device 005: ID 17ef:480f Lenovo Integrated Webcam [R5U877]
Bus 002 Device 003: ID 056a:00e2 Wacom Co., Ltd
bhart@MI01000lnx:/usr/share/hal/fdi/information$


lsmod give:


bhart@MI01000lnx:/usr/share/hal/fdi/information$ lsmod
Module Size Used by
sierra 17898 2
usbserial 36683 5 sierra


dmesg gives:


[10919.342046] usb 3-1: new high-speed USB device number 13 using xhci_hcd
[10919.373607] usb 3-1: New USB device found, idVendor=1199, idProduct=0fff
[10919.373613] usb 3-1: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[10919.373618] usb 3-1: Product: USB MMC Storage
[10919.373622] usb 3-1: Manufacturer: Sierra Wireless, Incorporated
[10919.373625] usb 3-1: SerialNumber: SWOC22905731
[10919.373843] usb 3-1: ep 0x1 - rounding interval to 32768 microframes, ep desc says 0 microframes
[10919.373850] usb 3-1: ep 0x81 - rounding interval to 32768 microframes, ep desc says 0 microframes
[10919.379483] usb-storage: probe of 3-1:1.0 failed with error -5
[10919.404320] usb 3-1: USB disconnect, device number 13
[10919.769834] usb 3-1: new high-speed USB device number 14 using xhci_hcd
[10919.801274] usb 3-1: New USB device found, idVendor=1199, idProduct=6880
[10919.801280] usb 3-1: New USB device strings: Mfr=2, Product=1, SerialNumber=3
[10919.801285] usb 3-1: Product: HSPA Modem
[10919.801289] usb 3-1: Manufacturer: Sierra Wireless, Incorporated
[10919.801292] usb 3-1: SerialNumber: 1234567890ABCDEF
[10919.803981] sierra 3-1:1.0: Sierra USB modem converter detected
[10919.810173] usb 3-1: Sierra USB modem converter now attached to ttyUSB0
[10919.810294] sierra 3-1:1.1: Sierra USB modem converter detected
[10919.813368] usb 3-1: Sierra USB modem converter now attached to ttyUSB1
[10919.813488] sierra 3-1:1.2: Sierra USB modem converter detected
[10919.817879] usb 3-1: Sierra USB modem converter now attached to ttyUSB2
[10919.817999] sierra 3-1:1.3: Sierra USB modem converter detected
[10919.821684] usb 3-1: Sierra USB modem converter now attached to ttyUSB3
[10919.821825] sierra 3-1:1.4: Sierra USB modem converter detected
[10919.824998] usb 3-1: Sierra USB modem converter now attached to ttyUSB4
[10919.825141] sierra 3-1:1.5: Sierra USB modem converter detected
[10919.829156] usb 3-1: Sierra USB modem converter now attached to ttyUSB5
[10919.829300] sierra 3-1:1.6: Sierra USB modem converter detected
[10919.833775] usb 3-1: Sierra USB modem converter now attached to ttyUSB6
bhart@MI01000lnx:/usr/share/hal/fdi/information$


and modinfo sierra:



bhart@MI01000lnx:/usr/share/hal/fdi/information$ modinfo sierra
filename: /lib/modules/3.5.0-21-generic/kernel/drivers/usb/serial/sierra.ko
license: GPL
version: v.1.7.16
description: USB Driver for Sierra Wireless USB modems
author: Kevin Lloyd, Elina Pasheva, Matthew Safar, Rory Filer
srcversion: EC22CAE2DAF403FAF64E925
alias: usb:v413Cp8133d*dc*dsc*dp*ic*isc*ip*
alias: usb:v0F3Dp68A3d*dc*dsc*dp*ic*isc*ip*
alias: usb:v0F3Dp68AAd*dc*dsc*dp*icFFiscFFipFF*
alias: usb:v1199p68A3d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p68A2d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6893d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6892d*dc*dsc*dp*icFFiscFFipFF*
alias: usb:v1199p6891d*dc*dsc*dp*icFFiscFFipFF*
alias: usb:v1199p6890d*dc*dsc*dp*icFFiscFFipFF*
alias: usb:v1199p6880d*dc*dsc*dp*icFFiscFFipFF*
alias: usb:v1199p685Ad*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6859d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6856d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6855d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6853d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6852d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6851d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6850d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p683Ed*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p683Dd*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p683Cd*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p683Bd*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p683Ad*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6839d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6838d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6835d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6834d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6833d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6832d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6822d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6821d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6820d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6816d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6815d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6813d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6812d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6809d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6808d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6805d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6804d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6803d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p6802d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0029d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0028d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0027d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0026d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0025d*dc*dsc*dp*icFFiscFFipFF*
alias: usb:v1199p0023d*dc*dsc*dp*icFFiscFFipFF*
alias: usb:v1199p0301d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0120d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0112d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0021d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0019d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0224d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0024d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0022d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0220d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0020d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0218d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0018d*dc*dsc*dp*ic*isc*ip*
alias: usb:v1199p0017d*dc*dsc*dp*ic*isc*ip*
alias: usb:v03F0p1E1Dd*dc*dsc*dp*ic*isc*ip*
alias: usb:v03F0p211Dd*dc*dsc*dp*ic*isc*ip*
alias: usb:v03F0p1B1Dd*dc*dsc*dp*ic*isc*ip*
alias: usb:v0F3Dp0112d*dc*dsc*dp*ic*isc*ip*
depends: usbserial
intree: Y
vermagic: 3.5.0-21-generic SMP mod_unload modversions 686
parm: nmea:NMEA streaming (bool)
parm: debug:Debug messages (bool)
bhart@MI01000lnx:/usr/share/hal/fdi/information$


Now if you look my exact model is listed as the 10th alias line from the top.. the 1199:6880

Now according to:
http://mycusthelp.net/SIERRAWIRELESS/_cs/AnswerDetail.aspx?sSessionID=DC8BE7AFFF6345539BD48 B1F3953FF03ARQYYDBZ&aid=44

The driver for Sierra Wireless adapters has been integrated with the kernel since 2.6.23, so I don't think that's the issue. Following their instructions I'm ok until I get down to the interface being listed under ifconfig I do NOT have a usb0, 1, 2 or any other numbers. I only have:


bhart@MI01000lnx:/usr/share/hal/fdi/information$ ifconfig
eth0 Link encap:Ethernet HWaddr f0:de:f1:38:82:ab
inet addr:10.2.1.174 Bcast:10.2.1.255 Mask:255.255.255.0
inet6 addr: fe80::f2de:f1ff:fe38:82ab/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:136766 errors:0 dropped:238 overruns:0 frame:0
TX packets:16988 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:25182960 (25.1 MB) TX bytes:2396867 (2.3 MB)
Interrupt:20 Memory:f2600000-f2620000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:3292 errors:0 dropped:0 overruns:0 frame:0
TX packets:3292 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:288613 (288.6 KB) TX bytes:288613 (288.6 KB)

wlan0 Link encap:Ethernet HWaddr 00:24:d7:83:12:d4
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 B) TX bytes:0 (0.0 B)

bhart@MI01000lnx:/usr/share/hal/fdi/information$



I am lost at this point.. I do not know how to get the interface created nor do I know how to try manually creating the interface. I'll beg and plead.. does anyone know how to get this wwan modem working? I'l tell you like I'm sure many other folks will, it worked so perfectly in 10.04 and i think even 11.04 but the latest and greatest refuses to give me an inch.

Thanks all

[silverbullet007]

Or inaddition to the above, can anyone with a working Sierra usb modem of any type post your copy of modem.fdi or 10-modem.fdi?

[silverbullet007]

Syslog results from inserting the usb modem:

[code]
Jan 17 15:58:26 MI01000lnx NetworkManager[1029]: <info> trying to start the modem manager...
Jan 17 15:58:26 MI01000lnx dbus[939]: [system] Activating service name='org.freedesktop.ModemManager' (using servicehelper)
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> ModemManager (version 0.6.0.0) starting...
Jan 17 15:58:26 MI01000lnx dbus[939]: [system] Successfully activated service 'org.freedesktop.ModemManager'
Jan 17 15:58:26 MI01000lnx NetworkManager[1029]: <info> modem-manager is now available
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Option'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'SimTech'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Ericsson MBM'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Option High-Speed'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'ZTE'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Wavecom'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'X22X'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Sierra'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Samsung'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Huawei'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Nokia'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Novatel'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Gobi'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'AnyData'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'MotoC'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Longcheer'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Linktop'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Cinterion'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Iridium'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Loaded plugin 'Generic'
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> Successfully loaded 20 plugins
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> (ttyS4) opening serial port...
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> (ttyUSB0) opening serial port...
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <warn> (ttyUSB0): port attributes not fully set
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> (ttyUSB1) opening serial port...
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <warn> (ttyUSB1): port attributes not fully set
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> (ttyUSB2) opening serial port...
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <warn> (ttyUSB2): port attributes not fully set
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> (ttyUSB3) opening serial port...
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <warn> (ttyUSB3): port attributes not fully set
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> (ttyUSB4) opening serial port...
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <warn> (ttyUSB4): port attributes not fully set
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> (ttyUSB5) opening serial port...
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <warn> (ttyUSB5): port attributes not fully set
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <info> (ttyUSB6) opening serial port...
Jan 17 15:58:26 MI01000lnx modem-manager[20559]: <warn> (ttyUSB6): port attributes not fully set
Jan 17 15:58:29 MI01000lnx modem-manager[20559]: <info> (ttyUSB3) closing serial port...
Jan 17 15:58:29 MI01000lnx modem-manager[20559]: <info> (ttyUSB3) serial port closed
Jan 17 15:58:29 MI01000lnx modem-manager[20559]: <info> (Sierra): GSM modem /sys/devices/pci0000:00/0000:00:1c.6/0000:0f:00.0/usb3/3-1 claimed port$
Jan 17 15:58:30 MI01000lnx modem-manager[20559]: <info> (ttyUSB4) closing serial port...
Jan 17 15:58:30 MI01000lnx modem-manager[20559]: <info> (ttyUSB4) serial port closed
Jan 17 15:58:30 MI01000lnx modem-manager[20559]: <info> (Sierra): GSM modem /sys/devices/pci0000:00/0000:00:1c.6/0000:0f:00.0/usb3/3-1 claimed port$
Jan 17 15:58:36 MI01000lnx modem-manager[20559]: <info> (ttyUSB5) closing serial port...
Jan 17 15:58:36 MI01000lnx modem-manager[20559]: <info> (ttyUSB5) serial port closed
Jan 17 15:58:36 MI01000lnx modem-manager[20559]: <info> (Sierra): GSM modem /sys/devices/pci0000:00/0000:00:1c.6/0000:0f:00.0/usb3/3-1 claimed port$

Jan 17 15:58:36 MI01000lnx modem-manager[20559]: <info> (ttyUSB6) closing serial port...
Jan 17 15:58:36 MI01000lnx modem-manager[20559]: <info> (ttyUSB6) serial port closed
Jan 17 15:58:36 MI01000lnx modem-manager[20559]: <info> (Sierra): GSM modem /sys/devices/pci0000:00/0000:00:1c.6/0000:0f:00.0/usb3/3-1 claimed port$
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyS4) closing serial port...
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyS4) serial port closed
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyS4) opening serial port...
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB0) closing serial port...
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB0) serial port closed
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB0) opening serial port...
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB1) closing serial port...
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB1) serial port closed
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB1) opening serial port...
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB2) closing serial port...
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB2) serial port closed
Jan 17 15:58:38 MI01000lnx modem-manager[20559]: <info> (ttyUSB2) opening serial port...
Jan 17 15:58:41 MI01000lnx modem-manager[20559]: <info> (ttyUSB1) closing serial port...
Jan 17 15:58:41 MI01000lnx modem-manager[20559]: <info> (ttyUSB1) serial port closed
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <info> (ttyS4) closing serial port...
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <info> (ttyS4) serial port closed
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <info> (ttyUSB0) closing serial port...
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <info> (ttyUSB0) serial port closed
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <info> (ttyUSB2) closing serial port...
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <info> (ttyUSB2) serial port closed
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <info> (ttyUSB3) opening serial port...
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <warn> (ttyUSB3): port attributes not fully set
Jan 17 15:58:44 MI01000lnx modem-manager[20559]: <info> (ttyS4) opening serial port...
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <warn> (ttyUSB4): failed to look up interface index
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): new GSM/UMTS device (driver: 'sierra' ifindex: 0)
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): exported as /org/freedesktop/NetworkManager/Devices/8
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): now managed
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): deactivating device (reason 'managed') [2]
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): device state change: unavailable -> disconnected (reason 'none') [20 30 0]
Jan 17 15:58:45 MI01000lnx modem-manager[20559]: <info> (ttyUSB3) closing serial port...
Jan 17 15:58:45 MI01000lnx modem-manager[20559]: <info> (ttyUSB3) serial port closed
Jan 17 15:58:56 MI01000lnx modem-manager[20559]: <info> (ttyS4) closing serial port...
Jan 17 15:58:56 MI01000lnx modem-manager[20559]: <info> (ttyS4) serial port closed
Jan 17 15:58:56 MI01000lnx modem-manager[20559]: <info> (ttyS4) opening serial port...
Jan 17 15:59:02 MI01000lnx modem-manager[20559]: <info> (ttyS4) closing serial port...
Jan 17 15:59:02 MI01000lnx modem-manager[20559]: <info> (ttyS4) serial port closed

[silverbullet007]

New week bump!


Anyone?... Bueller?

[bmork]

Syslog results from inserting the usb modem:

[code]
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): new GSM/UMTS device (driver: 'sierra' ifindex: 0)
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): exported as /org/freedesktop/NetworkManager/Devices/8
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): now managed
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): deactivating device (reason 'managed') [2]
Jan 17 15:58:44 MI01000lnx NetworkManager[1029]: <info> (ttyUSB4): device state change: unavailable -> disconnected (reason 'none') [20 30 0]


Looks like this is working to me. The sierra driver drives the modem and NetworkManager found it.

So the remaining problem is that it won't connect. You need to provide logs showing a failed connection attempt.


Bjørn

[silverbullet007]

But strangely it's not usable.. Network Manager doesn't 'see' it at all. And ifconfig doesn't give me a usbX interface either.

[bmork]

But strangely it's not usable.. Network Manager doesn't 'see' it at all. And ifconfig doesn't give me a usbX interface either.

The part of the log I quoted shows that NetworkManager does see the modem. I am sure you are right that it doesn't work as expected, but repeating a statement conflicting with the logs you post is not going to make it work.

There isn't supposed to be any usbX interface. That documentation is for another type of Sierra Wireless modems.


Bjørn

[silverbullet007]

I'm not knowingly repeating anything other than what I see, I never claimed to be an expert on any of this so please, by all means if I am missing something, not understanding something or flat out wrong I am all ears :D

The one thing for certain that I do know is that in 11.10 it worked like a dream.. with zero effort on my part. A major version later it does not.

The logs I posted were referenced from Google results where other people had similar problems.. I don't know if they'd even matter in my case but I thought that I'd offer all the info I could upfront so any potential answerers wouldn't need to wait on extra information.

[bmork]

If you could get a log from NetworkManager while trying to connect, then that would probably show why it fails. Or at least where to look next.

[silverbullet007]

That's my main problem.. it can't connect if no device is seen. Unless there's a way to make NetworkManager use attached devices from the CLI? It never appears in the gui so I can't attempt to connect.

[bmork]

That's my main problem.. it can't connect if no device is seen. Unless there's a way to make NetworkManager use attached devices from the CLI? It never appears in the gui so I can't attempt to connect.

I have no idea how this will appear with an older NetworkManager, but I believe you should be able to see the modem (as disconnected) using the nmcli CLI utility:


bjorn@nemi:~$ nmcli dev
DEVICE TYPE STATE
modem0 gsm disconnected
wlan0 802-11-wireless unmanaged
eth0 802-3-ethernet unmanaged

"nmcli dev list" may or may not display more detailed information.