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View Full Version : Graphics issues after moving system to all new hardware



dblicken
December 24th, 2012, 09:37 PM
I recently moved my Ubuntu system to almost all new hardware (motherboard, CPU, Memory and Graphics Card) and I am having intermittent issues with the graphics.

Graphics card is AMD Radeon HD 6570

1. When I first put everything together I was having problems booting into GRUB, however it pretty consistently loads GRUB now.

2. Sometimes when I choose to boot Ubuntu it starts to load but the screen goes to a blank lighter purple color than the normal start up screen. Based on sound, I can tell that I am able to type in my password and log in but the screen doesn't change. I tried leaving it for a while to see if it would eventually load but no luck.

3. Sometimes when I choose to boot Ubuntu, the screen flickers constantly and the whole screen seems to be shifted and wrapped around the other side. (The "left edge" of my screen is just to the right of center and I have to move the cursor to past the right edge to wrap around to the rest of the desktop)

I haven't nailed down a pattern yet but it seems like if I try to boot into recovery mode, it still has problems but the next boot will be completely normal. Other times it will boot normally without me noticing that I did anything.

When it boots into the flickering offset screen, I can reinstall the fglrx package and the next boot is usually successful or that light purple screen.


I am also having trouble booting into Windows, however, I can't remember the last time that I even tried; so I have no evidence that it wasn't broken before the hardware change.

Bashing-om
December 25th, 2012, 12:18 AM
dblicken; Hi ! Welcome to the forum.

Sounds like a graphics issue;
To see your graphics card and info: From the desk top-> ctl+alt+t (combo keys) activates a command line interface (terminal), post the out put of these terminal commands:


sudo lshw -C display
lspci | grep VGA
lspci -nnk | grep -iA3 vga <- better info

as a before note: have you tried booting up with the boot parameter "nomodeset" and using the "Additional Driver" utility to load the recommended driver ?


just try'n to help <== BDQ

dblicken
December 25th, 2012, 12:35 AM
Here are the outputs from your commands:

$ sudo lshw -C display
*-display
description: VGA compatible controller
product: Turks [Radeon HD 6570]
vendor: Hynix Semiconductor (Hyundai Electronics)
physical id: 0
bus info: pci@0000:01:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
configuration: driver=radeon latency=0
resources: irq:42 memory:d0000000-dfffffff memory:fddc0000-fdddffff ioport:ee00(size=256) memory:fdd00000-fdd1ffff

$ lspci | grep VGA
01:00.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI Turks [Radeon HD 6570]

$ lspci -nnk | grep -iA3 vga
01:00.0 VGA compatible controller [0300]: Advanced Micro Devices [AMD] nee ATI Turks [Radeon HD 6570] [1002:6759]
Subsystem: ASUSTeK Computer Inc. Device [1043:0403]
Kernel driver in use: radeon
Kernel modules: fglrx, radeon


have you tried booting up with the boot parameter "nomodeset"

No I have not but I will try.


and using the "Additional Driver" utility to load the recommended driver


Yes and it seems to install the driver without error.

Thank you for your reply. Any help is appreciated.

Bashing-om
December 25th, 2012, 01:06 AM
dblicken;

I looking to see if I can find an alternative.
The output shows the "open source" driver "radeon" as the one installed. That sucker (driver installer) is pretty smart, may not have a better alternative.


I'll Be Back <== BDQ

dblicken
December 25th, 2012, 01:25 AM
Adding "nomodeset" to the boot parameters seems to have solved the problem. After adding it, I had several successful boots in a row.


Thanks for your time.

Bashing-om
December 25th, 2012, 02:23 AM
dblicken;

That is not a good solution. As that also disables kernel mode setting. But, it does go to show the problem is the graphics driver.

For a better solution try and load the fglrx driver. This howto:
https://help.ubuntu.com/community/BinaryDriverHowto/ATI
In this situation I suggest that you purge your other attempts (code is in the howto) and follow the directions in the command line installation method to install the fglrx driver.

try'n to help <== BDQ

QIII
December 25th, 2012, 05:35 AM
One thing in that link that I haven't gotten around to updating is that the instructions for uninstalling the driver if you have installed it from the ATI website is a bit buried.

If you installed from the ATI website, you need to use the amdconfig utility to uninstall.
sudo amdconfig --uninstall