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View Full Version : [ubuntu] Wired Network Disconnected - You are offline in ubuntu 11.10



billaboy
April 13th, 2012, 08:04 AM
Hello, I am completely noob to the ubuntu..
have installed ubuntu 11.10 in my (Gigabyte)PC...

while installing it showed the error "Wired Network Disconnected - You are offline" a few times...
I jst ignored it, thought it would be b'coz of the running installation...
but now even after completely installing ubuntu the same error is displayed frequently...
Even though I have plugged the internet wire properly it shows the same error...
may I know why is so...
I want to connect to internet...
another point is that when I use windows I do not face any such problem..
I can easily access internet on windows...
will anyone please tell me what is wrong...
please do guide me...

I have only username & password that my internet provider has provided me...
how can I connect to internet...??

roelforg
April 13th, 2012, 08:07 AM
If /etc/network/interfaces shows and nothing else except lines prefixed with #:


auto lo
iface lo inet loopback

Append:


auto eth0
iface eth0 inet dhcp

To it (use nano as root).
Now run:


sudo /etc/init.d/networking restart

Iowan
April 14th, 2012, 02:33 AM
Network Manager should have an option for Auto eth0 that should be set to Connect automatically.

billaboy
April 16th, 2012, 05:41 AM
Nothing did happen...

when I put the code
/etc/network/interfaces

output is
bash: /etc/network/interfaces: Permission denied



also when I put the code
sudo /etc/init.d/networking restart

output is
* Running /etc/init.d/networking restart is deprecated because it may not enable again some interfaces
* Reconfiguring network interfaces... [ OK ]




Still the same problem occuring "Wired Network Disconnected - You are now Offline"....


Also couldn't find option "Auto eth0" in network manager...
may be it is because of I am noob to the linux...

Please help.......!!

regards,
Billaboy

billaboy
April 16th, 2012, 01:12 PM
Some more information that you will need guys to help me....

please do help....



Code: ifconfig -a

Output:-

eth0 Link encap:Ethernet HWaddr 00:24:1d:58:c4:89
inet6 addr: fe80::224:1dff:fe58:c489/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:7599 errors:0 dropped:0 overruns:0 frame:0
TX packets:140 errors:0 dropped:0 overruns:0 carrier:1
collisions:0 txqueuelen:1000
RX bytes:462430 (462.4 KB) TX bytes:28627 (28.6 KB)
Interrupt:43

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:288 errors:0 dropped:0 overruns:0 frame:0
TX packets:288 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:22176 (22.1 KB) TX bytes:22176 (22.1 KB)

Code: lspci

Output:-

00:00.0 Host bridge: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller (rev 10)
00:02.0 VGA compatible controller: Intel Corporation 82G33/G31 Express Integrated Graphics Controller (rev 10)
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Controller (rev 01)
00:1c.0 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 1 (rev 01)
00:1c.1 PCI bridge: Intel Corporation N10/ICH 7 Family PCI Express Port 2 (rev 01)
00:1d.0 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 (rev 01)
00:1d.1 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 (rev 01)
00:1d.2 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 (rev 01)
00:1d.3 USB Controller: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 (rev 01)
00:1d.7 USB Controller: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller (rev 01)
00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev e1)
00:1f.0 ISA bridge: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge (rev 01)
00:1f.2 IDE interface: Intel Corporation N10/ICH7 Family SATA IDE Controller (rev 01)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 01)
02:00.0 Ethernet controller: Atheros Communications AR8131 Gigabit Ethernet (rev c0)

Code: ifup eth0

Output:-

Ignoring unknown interface eth0=eth0.

Code: cat /etc/network/interfaces

Output:-

auto lo
iface lo inet loopback

Code: cat /etc/NetworkManager/nm-system-settings.conf

Output:

cat: /etc/NetworkManager/nm-system-settings.conf: No such file or directory

Code: dmesg | grep -e eth0 -e bcm

Output:-

[ 9.589617] atl1c 0000:02:00.0: atl1c: eth0 NIC Link is Up<100 Mbps Full Duplex>
[ 19.992010] eth0: no IPv6 routers present
[ 43.536015] eth0: no IPv6 routers present
[ 66.544012] eth0: no IPv6 routers present
[ 89.888011] eth0: no IPv6 routers present
[ 100.528010] eth0: no IPv6 routers present

Code: lshw -C Network

Outout:-
*-network
description: Ethernet interface
product: AR8131 Gigabit Ethernet
vendor: Atheros Communications
physical id: 0
bus info: pci@0000:02:00.0
logical name: eth0
version: c0
serial: 00:24:1d:58:c4:89
size: 100Mbit/s
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.0-NAPI duplex=full firmware=N/A latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
resources: irq:43 memory:f0100000-f013ffff ioport:d000(size=128)

Code: lspci -nn

Output:-

00:00.0 Host bridge [0600]: Intel Corporation 82G33/G31/P35/P31 Express DRAM Controller [8086:29c0] (rev 10)
00:02.0 VGA compatible controller [0300]: Intel Corporation 82G33/G31 Express Integrated Graphics Controller [8086:29c2] (rev 10)
00:1b.0 Audio device [0403]: Intel Corporation N10/ICH 7 Family High Definition Audio Controller [8086:27d8] (rev 01)
00:1c.0 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 1 [8086:27d0] (rev 01)
00:1c.1 PCI bridge [0604]: Intel Corporation N10/ICH 7 Family PCI Express Port 2 [8086:27d2] (rev 01)
00:1d.0 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #1 [8086:27c8] (rev 01)
00:1d.1 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #2 [8086:27c9] (rev 01)
00:1d.2 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #3 [8086:27ca] (rev 01)
00:1d.3 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB UHCI Controller #4 [8086:27cb] (rev 01)
00:1d.7 USB Controller [0c03]: Intel Corporation N10/ICH 7 Family USB2 EHCI Controller [8086:27cc] (rev 01)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 PCI Bridge [8086:244e] (rev e1)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801GB/GR (ICH7 Family) LPC Interface Bridge [8086:27b8] (rev 01)
00:1f.2 IDE interface [0101]: Intel Corporation N10/ICH7 Family SATA IDE Controller [8086:27c0] (rev 01)
00:1f.3 SMBus [0c05]: Intel Corporation N10/ICH 7 Family SMBus Controller [8086:27da] (rev 01)
02:00.0 Ethernet controller [0200]: Atheros Communications AR8131 Gigabit Ethernet [1969:1063] (rev c0)

svansen
April 16th, 2012, 03:40 PM
I am having similar problems as well.
Talk to the IT guys here at work and they say I get disconnected because I am sending out several mac addresses to the main switch. This causes the switch to lock me out for a standard of 5 minutes (port security).

Are you also behind a large switch?

billaboy
April 16th, 2012, 04:12 PM
No. nothing is like this is happening in my case....

In my case the the network keeps on trying to connect and in the end shows an error stating "Wired Network Disconnected - you are now offline"...


I'm just not understanding what's missing or the problem is...

:'(

roelforg
April 16th, 2012, 04:56 PM
No. nothing is like this is happening in my case....

In my case the the network keeps on trying to connect and in the end shows an error stating "Wired Network Disconnected - you are now offline"...


I'm just not understanding what's missing or the problem is...

:'(

May the sudo be with you!
(Clue/spoiler: use sudo)

pytheas22
April 16th, 2012, 09:14 PM
By all indications in the output you posted, your wireless driver is installed and functioning correctly, and your connection should work. My first guess as to why it's not is that your network is not configured to use DHCP.

What output do you get from:


sudo /etc/init.d/network-manager stop
sudo ifconfig eth0 up
sudo dhclient eth0

If after typing these commands you are not online, it is likely that you need to set a static IP address. If this was already set up for you in Windows, that explains why Windows connects and Ubuntu does not.

billaboy
April 17th, 2012, 04:38 AM
Code: sudo /etc/init.d/network-manager stop

Output:-
Rather than invoking init scripts through /etc/init.d, use the service(8)
utility, e.g. service network-manager stop

Since the script you are attempting to invoke has been converted to an
Upstart job, you may also use the stop(8) utility, e.g. stop network-manager
network-manager stop/waiting


Code: sudo ifconfig eth0 up
&
Code: sudo dhclient eth0

NO OUTPUT WAS SHOWN...!!


Network manager have auto-detected the mac address...
I put username & password that my internet provider have provided me in authentication...
Now it is not disconnected regularly.
But it asks me username & password to connect, on clicking on connect it tries to set up connection.
But fails to do so. It repeats 3 times after which it shows the error "Wired Network Disconnected - you are now offline".

What do you think this is happening because of..??
Also as you said "what should I do if this is occurring because of no Static IP problem"..??


Help..........!!!!!


Regards,
Billaboy

busols
April 17th, 2012, 05:38 AM
Hi Billaboy;
you need to edit your eth0 connection:
-go back to windows:
-open command prompt
-type ipconfig /all
-post the results here.

thanks.

billaboy
April 17th, 2012, 05:49 AM
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #88
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 93:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #86
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 94:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #87
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 99:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #92
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 96:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #89
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 97:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #90
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 98:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #91
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 101:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #94
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 100:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #93
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 103:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #96
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 105:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #98
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 111:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #104
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 104:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #97
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 108:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #101
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 106:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #99
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 107:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #100
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 110:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #103
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 109:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #102
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 113:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #106
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{31CE9AD3-33C3-4A3B-B7BA-CF228824E7D3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 112:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #105
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 115:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #108
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 116:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #109
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B5C9E9F6-4002-43F8-ABB4-1C6768EB9E25}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 119:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #112
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 117:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #110
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 118:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #111
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 122:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #115
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 120:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #113
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 121:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #114
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{AE3828B9-22C2-4492-9E3C-7B6BEB5D8D1D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 123:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #116
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 124:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #117
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:7bc9:f32f::7bc9:f32f(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 203.187.216.146
203.187.192.15
NetBIOS over Tcpip. . . . . . . . : Disabled

busols
April 17th, 2012, 06:22 AM
Hi Billaboy;
looks like your computer is not connected to the router, no valid ip address, can you please check if you can get online.

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

Please supply the following info, exact make and models of the equipment.
What country are you located in.
Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
thanks

billaboy
April 17th, 2012, 06:50 AM
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Akshay>ping yahoo.com

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=310ms TTL=43
Reply from 98.139.183.24: bytes=32 time=230ms TTL=44
Reply from 98.139.183.24: bytes=32 time=244ms TTL=43
Reply from 98.139.183.24: bytes=32 time=247ms TTL=43

Ping statistics for 98.139.183.24:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 230ms, Maximum = 310ms, Average = 257ms

C:\Users\Akshay>nbtstat -n

Local Area Connection:
Node IpAddress: [169.254.131.220] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
AKSHAY-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
AKSHAY-PC <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

Local Area Connection 2:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Broadband Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache




I will gather all other information soon and will post here in 15minutes....

Thanks for being so helpful....

I'm from India...

billaboy
April 17th, 2012, 07:10 AM
I'm from India as I've said...
ISP : youbroadband
Modem : CISCO DPQ2160

No other router is connected.(Only Modem)

Also when I type "ipconfig /all" in command prompt the out comes so lengthy that the beginning of the output disappears.

So I've posted only the part which is visible to me...
And here it is:-


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #88
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 93:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #86
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 94:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #87
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 99:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #92
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 96:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #89
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 97:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #90
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 98:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #91
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 101:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #94
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 100:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #93
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 103:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #96
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 105:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #98
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 111:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #104
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 104:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #97
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 108:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #101
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 106:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #99
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 107:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #100
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 110:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #103
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 109:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #102
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 113:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #106
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{31CE9AD3-33C3-4A3B-B7BA-CF228824E7D3}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 112:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #105
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 115:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #108
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 116:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #109
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{B5C9E9F6-4002-43F8-ABB4-1C6768EB9E25}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 119:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #112
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 117:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #110
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 118:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #111
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 122:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #115
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 120:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #113
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 121:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #114
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{AE3828B9-22C2-4492-9E3C-7B6BEB5D8D1D}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 123:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #116
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 124:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #117
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:7bc9:f32f::7bc9:f32f(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 203.187.216.146
203.187.192.15
NetBIOS over Tcpip. . . . . . . . : Disabled

busols
April 17th, 2012, 01:58 PM
so no router, ok.
in windows
open command prompt
type ipconfig then post results.

billaboy
April 17th, 2012, 02:15 PM
Hey I've got the aanswer to this by my own....

I only had to create a pppoe connection...
that I've done...
now can access internet...
thanxxx to every one who were willing to help me....

I'll definitely know you if I find any other trouble...

Can anyone tell me can I use VLC Media player like media player in linux...
how to install .exe files in linux if we can...??

and a list of good media player for linux (ubuntu)...



Thnxxx again...

Regards,
Billaboy

busols
April 17th, 2012, 02:48 PM
Hi Billaboy;
glad it worked, that will be your next move since you are not using a router. you need to register with your isp to create a connection, your username etc.

CompsGeek
January 29th, 2013, 12:28 PM
Hello, I am completely noob to the ubuntu..
have installed ubuntu 11.10 in my (Gigabyte)PC...

while installing it showed the error "Wired Network Disconnected - You are offline" a few times...
I jst ignored it, thought it would be b'coz of the running installation...
but now even after completely installing ubuntu the same error is displayed frequently...
Even though I have plugged the internet wire properly it shows the same error...
may I know why is so...
I want to connect to internet...
another point is that when I use windows I do not face any such problem..
I can easily access internet on windows...
will anyone please tell me what is wrong...
please do guide me...

I have only username & password that my internet provider has provided me...
how can I connect to internet...??

Hey You say that your ISP has given a user and a password it means you have to make a DSL connection. Just go to network on the task bar Edit connections>DSL>Add enter your username password and service name if provided in the dialog and connect it will get connected to the internet.

yantrainfotech.202
January 11th, 2014, 04:54 PM
I am facing this same problem and my pc is connected to a router. My Windows xp is able to connect to the internet without IP, only with Preferred DNS server address. I have 2 ethernet card installed.
Anyone Help me to setup the network in ubuntu. So that I can access the internet.