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And_
November 1st, 2011, 09:08 PM
I have a DEll hybrid 140G with wireless access BCM4321 (broadcom).
When I was instaling Ubuntu 11.10 I suceeded to activate my wireless card and I really had access to to the net. It was working.
After the installation I do not succeed to start the wireless card. I go into the icon for "additional drivers" and I get a window with the Broadcom STA wireless driver. The window indicate the driver is not activated. I press the "activate key". It tries to activate the driver and generates the following error message:
Sorry, installation of thi´s driver failed
Please, have a look at the log file for details: /var/log/jockey.log

I do not know how to access this log file.....Any suggestion about how to get this broadcom started...

Wild Man
November 1st, 2011, 09:12 PM
Hi, let's start by you opening a terminal ctrl+alt+t copy and paste the command into it then paste the results of this command here please:

lspci -nnk | grep -iA2 net
Thank you

And_
November 1st, 2011, 09:37 PM
Hi, let's start by you opening a terminal ctrl+alt+t copy and paste the command into it then paste the results of this command here please:

lspci -nnk | grep -iA2 net
Thank you

Unfortunatly my Linux computer is "isolated" without any connection to the net (only wireless) therefore it is dificult to cut/paste.
I run the command that you recomended and I got the following:
02:00.0 Ethernet controller [200]:Realtek Semiconductor Co., Ltd.RTL8111/8168
B PCI EXpress Gigabit Ethernet controller[10ec:8168] (rev 02)
Subsystem : Dell Device [1028:0279]
Kernel driver in use : r8169

Wild Man
November 1st, 2011, 09:42 PM
Hi, that does not show the wireless card at all only the wired connection.

You can copy and paste the results to a text document like libreoffice then put them on a flash drive and use the computer with internet to post here.
Thank you

And_
November 1st, 2011, 09:46 PM
Hi, that does not show the wireless card at all only the wired connection.

You can copy and paste the results to a text document like libreoffice then put them on a flash drive and use the computer with internet to post here.
Thank you


Now I got the result from the command:
andre@andre-Studio-Hybrid-140g:~$ lspci -nnk | grep -IA2 net
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: r8169

And_
November 1st, 2011, 09:53 PM
Here is a correct output from the command:
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: r8169
--
04:00.0 Network controller [0280]: Broadcom Corporation BCM4321 802.11a/b/g/n [14e4:4328] (rev 03)
Subsystem: Dell Wireless 1500 Draft 802.11n WLAN Mini-card [1028:000a]
Kernel modules: ssb

Wild Man
November 1st, 2011, 10:00 PM
Hi, that is the same result.

You can copy and paste the results of each of the commands to a text document like libreoffice then put them on a flash drive and use the computer with internet to post here, I can not help with out the information it is how we troubleshoot issues.
Thank you

Wild Man
November 1st, 2011, 10:22 PM
Hi, can you take your computer to a hard wired connection to install the driver? that is why it failed you have to have an internet connection to install that driver if not let me know I am researching how to do it with out an internet connection but it will be quite a bit harder.
Thank you

And_
November 1st, 2011, 10:24 PM
Hi, that is the same result.

You can copy and paste the results of each of the commands to a text document like libreoffice then put them on a flash drive and use the computer with internet to post here, I can not help with out the information it is how we troubleshoot issues.
Thank you


If I execute only the lspci -nnk I am getting this very long list:

ndre@andre-Studio-Hybrid-140g:~$ lspci -nnk
00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: agpgart-intel
00:01.0 PCI bridge [0604]: Intel Corporation Mobile PM965/GM965/GL960 PCI Express Root Port [8086:2a01] (rev 03)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: i915
Kernel modules: intelfb, i915
00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) [8086:2a03] (rev 03)
Subsystem: Dell Device [1028:0279]
00:1a.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: uhci_hcd
00:1a.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: uhci_hcd
00:1a.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: ehci_hcd
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: HDA Intel
Kernel modules: snd-hda-intel
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 03)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.2 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 3 [8086:2843] (rev 03)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.3 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 [8086:2845] (rev 03)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: uhci_hcd
00:1d.1 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: uhci_hcd
00:1d.2 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: uhci_hcd
00:1d.7 USB Controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: ehci_hcd
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f3)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HEM (ICH8M) LPC Interface Controller [8086:2815] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel modules: iTCO_wdt
00:1f.1 IDE interface [0101]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: ata_piix
00:1f.2 SATA controller [0106]: Intel Corporation 82801HBM/HEM (ICH8M/ICH8M-E) SATA AHCI Controller [8086:2829] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: ahci
Kernel modules: ahci
00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 03)
Subsystem: Dell Device [1028:0279]
Kernel modules: i2c-i801
00:1f.6 Signal processing controller [1180]: Intel Corporation 82801H (ICH8 Family) Thermal Reporting Device [8086:284f]
Subsystem: Dell Device [1028:0279]
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: r8169
Kernel modules: r8169
03:00.0 FireWire (IEEE 1394) [0c00]: JMicron Technology Corp. IEEE 1394 Host Controller [197b:2380]
Subsystem: Dell Device [1028:0279]
Kernel driver in use: firewire_ohci
Kernel modules: firewire-ohci
04:00.0 Network controller [0280]: Broadcom Corporation BCM4321 802.11a/b/g/n [14e4:4328] (rev 03)
Subsystem: Dell Wireless 1500 Draft 802.11n WLAN Mini-card [1028:000a]
Kernel modules: ssb

If I execute only the grep -iA2, I am not getting any anser at all.

If I execute both commands separeted by | I am getting this message:

andre@andre-Studio-Hybrid-140g:~$ lspci -nnk | grep -iA2 net
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 02)
Subsystem: Dell Device [1028:0279]
Kernel driver in use: r8169
--
04:00.0 Network controller [0280]: Broadcom Corporation BCM4321 802.11a/b/g/n [14e4:4328] (rev 03)
Subsystem: Dell Wireless 1500 Draft 802.11n WLAN Mini-card [1028:000a]
Kernel modules: ssb

Wild Man
November 1st, 2011, 10:29 PM
Hi, that is ok, I thought I gave you more commands to run because I am working with several people at the same time, I am sorry about that my fault.

Also please post the results of:

lsmod

Let me know if you can take your computer to a wired connection or not as I asked in my last post.
Thank you

And_
November 1st, 2011, 10:38 PM
Hi, that is ok, I thought I gave you more commands to run because I am working with several people at the same time, I am sorry about that my fault.

Also please post the results of:

lsmod

Let me know if you can take your computer to a wired connection or not as I asked in my last post.
Thank you

Unfortunatly I only have a wireless connection on the Linux machine. As I told you when I did the installation from the CD I could start the wireless connection..
Here is the result of lsmod:

andre@andre-Studio-Hybrid-140g:~$ lsmod
Module Size Used by
nls_iso8859_1 12617 0
nls_cp437 12751 0
vfat 17308 0
fat 55577 1 vfat
bnep 17923 2
rfcomm 38408 0
bluetooth 148839 10 bnep,rfcomm
parport_pc 32114 0
ppdev 12849 0
binfmt_misc 17292 1
snd_hda_codec_realtek 254125 1
snd_hda_intel 28358 2
snd_hda_codec 91754 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 13276 1 snd_hda_codec
snd_pcm 80468 2 snd_hda_intel,snd_hda_codec
snd_seq_midi 13132 0
joydev 17393 0
snd_rawmidi 25241 1 snd_seq_midi
snd_seq_midi_event 14475 1 snd_seq_midi
snd_seq 51567 2 snd_seq_midi,snd_seq_midi_event
dcdbas 14098 0
snd_timer 28932 2 snd_pcm,snd_seq
snd_seq_device 14172 3 snd_seq_midi,snd_rawmidi,snd_seq
psmouse 63474 0
serio_raw 12990 0
snd 55902 13 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec, snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,sn d_seq_device
i915 505143 3
drm_kms_helper 32889 1 i915
soundcore 12600 1 snd
drm 196322 4 i915,drm_kms_helper
snd_page_alloc 14108 2 snd_hda_intel,snd_pcm
i2c_algo_bit 13199 1 i915
video 18908 1 i915
lp 17455 0
parport 40930 3 parport_pc,ppdev,lp
usbhid 41905 0
ums_realtek 13096 0
hid 77367 1 usbhid
usb_storage 44173 5 ums_realtek
uas 17699 0
ahci 21634 0
libahci 25761 1 ahci
firewire_ohci 35846 0
firewire_core 56937 1 firewire_ohci
crc_itu_t 12627 1 firewire_core
r8169 47200 0

Wild Man
November 1st, 2011, 11:01 PM
Hi, yes I knew you said you only had wireless, I just was asking if you can take it to a friends with a wired connection.

I am going to try to talk you through installing the driver with no internet connection.

Step 1.

Navigate the livecd and install the packages listed below by double clicking or navigate the livecd and install these packages consecutively in a terminal located in dash.

../pool/main/d/dkms

:/dkms/$ sudo dpkg -i dkms*

../pool/main/p/patch

:/patch/$ sudo dpkg -i patch*

../pool/main/f/fakeroot

:/fakeroot/$ sudo dpkg -i fakeroot*

../pool/restricted/b/bcmwl

:/bcmwl/$ sudo dpkg -i bcmwl-kernel-source*

Step 2.
In dash type additional driver then click on it and activate the wireless driver then reboot.

Now please do this:

sudo su
echo "blacklist bcma" >> /etc/modprobe.d/blacklist.conf
exit
Reboot
It should be working.

The directions for installing from the cd I have never had to do myself but many people have so that is all I can help in that aspect, I do not even have a livecd to work it through.
Thank you

And_
November 1st, 2011, 11:20 PM
Hi, yes I knew you said you only had wireless, I just was asking if you can take it to a friends with a wired connection.

I am going to try to talk you through installing the driver with no internet connection.

Step 1.

Navigate the livecd and install the packages listed below by double clicking or navigate the livecd and install these packages consecutively in a terminal located in dash.

../pool/main/d/dkms

:/dkms/$ sudo dpkg -i dkms*

../pool/main/p/patch

:/patch/$ sudo dpkg -i patch*

../pool/main/f/fakeroot

:/fakeroot/$ sudo dpkg -i fakeroot*

../pool/restricted/b/bcmwl

:/bcmwl/$ sudo dpkg -i bcmwl-kernel-source*

Step 2.
In dash type additional driver then click on it and activate the wireless driver then reboot.

Now please do this:

sudo su
echo "blacklist bcma" >> /etc/modprobe.d/blacklist.conf
exit
Reboot
It should be working.

The directions for installing from the cd I have never had to do myself but many people have so that is all I can help in that aspect, I do not even have a livecd to work it through.
Thank you


Unfortunatly it does not work.
All the software are in place but the activation of the driver fails.

thanks anyway

Wild Man
November 1st, 2011, 11:21 PM
Is that after you installed the packages I listed?

And_
November 2nd, 2011, 08:51 AM
Is that after you installed the packages I listed?

Yes:
I navigated through the install cd, clicked the packages that you pointed out , I got the ack that each package was correctly installed (green checked).
I went to the Harware/additional drivers and I got a window with the broadcom driver but when I tried to activate it, I got an error message. The same error message refering to some joker.log

Wild Man
November 2nd, 2011, 07:09 PM
OK, I am sorry I am out of idea's