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View Full Version : [SOLVED] no sound in bbc radio pop out player



Dermot Doyle
June 13th, 2011, 08:44 PM
Hi All,
I followed a 2010 thread to solve this, but to no avail. I can watch and listen to anything on the bbc website except when it uses its pop out player. Then the graphics move as if it is playing, but no sound comes out. Following advice on the other thread I logged in as a guest and hey presto, it worked. I assume this means it is nothing to do with my browser or sound system, but something in the set up of my personal log in. Any advice in the computer equivalent of words of one syllable greatly appreciated.
Thanks.

wolfen69
June 13th, 2011, 08:53 PM
Rename your ~/.mozilla file to .mozilla_backup or something. Then restart firefox.

Dermot Doyle
June 13th, 2011, 10:12 PM
Hi, where do I find that file?
Thanks

ajgreeny
June 13th, 2011, 10:41 PM
The new radio player is a ridiculous thing, using flash instead of a more sensible stream, and I am also having trouble with it, but as it is flash, I prefer not to use it anyway.

I tend to use the media streams listed at http://bbcstreams.com/ which will work in a standard media player plugin, or can be saved to the bookmarks of Radio Tray (available from the repos).

PS:
I forgot to say that if you go to the home page for the radio station eg BBC Radio3 at www.bbc.co.uk/radio3 there is a listen live in HD button top right; still uses flash, but it does work, which is more than can be said for the pop-up radio player!.

Dermot Doyle
June 15th, 2011, 09:21 PM
Yes I can listen to the current programmes, but I like to listen again or to things I have missed so I still want to get the pop out player working. I can't believe it is beyond the wit of Ubuntu man to get the sound from something that is clearly playing.
Wolfen69 (or anyone), can you tell me where to find the mozilla file you mentioned?
Cheers

Dermot Doyle
July 13th, 2011, 09:04 PM
Hi, still no nearer to solving this one. Any ideas?
Cheers

John Peschken
July 13th, 2011, 09:12 PM
Okay, I'm new with this and not near my Ubuntu computer right now, so take this with a grain of salt.

I believe ~/.mozilla should be a hidden folder in the root directory. "~" means root, "." means hidden.

As I recall. Ctrl-H should unhide or re-hide hidden files or folders if you can't see it.

Swagman
July 13th, 2011, 10:04 PM
I just had a play around a found the pop out player...

http://img94.imageshack.us/img94/6546/bbcr2.th.png (http://img94.imageshack.us/i/bbcr2.png/)

Web address I found it on was ... http://www.bbc.co.uk/programmes/b007xvtd <--- click that orange button top right opens pop out player

pop out player for R2

http://www.bbc.co.uk/iplayer/console/bbc_radio_two

CatKiller
July 13th, 2011, 10:58 PM
I believe ~/.mozilla should be a hidden folder in the root directory. "~" means root, "." means hidden.


~ means "this user's Home directory." You're right that files beginning with a . are hidden by default.

Dermot Doyle
July 14th, 2011, 08:06 PM
Thanks for the replies. Now, when I try to open the root folder to find the hidden file it says I don't have permission to open it. So how do I give myself permission?

Swagman
July 14th, 2011, 08:58 PM
alt + F2

enter gksudo nautilus

You now have the power to royally stuff your system

be careful

Dermot Doyle
July 14th, 2011, 09:29 PM
Hi Swagman, I did what you said, and used Ctrl H to see the hidden folders, but couldn't find any folder named .mozilla. Looking back through the thread I realise that CatKiller said the symbol meant the user's Home Directory, but I can't find anything in the home folder either (if that is where I should be looking).
Can I say that all this welcome advice assumes that Wolfen69 was right about renaming a folder to solve the problem. Do you think that is right, because there's no point in me spending time getting into parts of the computer better left alone if his idea won't work?
Cheers

Swagman
July 14th, 2011, 09:55 PM
Ok .. Just read the entire thread so I cn get a gist of where we are.

You DO NOT need root (sudo) power so close that gksudo nautilus window.

YOU are the owner of anything in your /Home folder and as such you don't need root privileges.

here's a screengrab of the .mozilla folder in my /Home

http://img24.imageshack.us/img24/1526/mozillaprefs.jpg

so.. Click Places and then view hidden files (ctrl + h) scroll down below folders and you will see the . folders

The . means hidden (prefs)

You are runnng Firefox so you WILL find that .mozilla folder there !!

Rename it something like .BAKmozilla so you are not actually deleting it. if something goes wrong you can simply rename it back again.

Try that

Dermot Doyle
July 14th, 2011, 09:58 PM
Hi All, for what it's worth I seem to have fixed the problem. I had the flash player blocker enabled (I think) and only pressed play to listen to the radio, which didn't work as I said. This time I right-clicked on the player and allowed flash player for that site and hey presto it worked straight off. Turning it off and trying another it opened and played no problem. I am probably less computerate than people realise and made a more simple mistake than anyone guessed.
Cheers

Swagman
July 14th, 2011, 10:01 PM
No worries..

When all else fails.. Try the simple stuff !!

hehe

I'm glad you got it sorted

brumman
February 12th, 2013, 09:39 AM
The new radio player is a ridiculous thing, using flash instead of a more sensible stream, and I am also having trouble with it, but as it is flash, I prefer not to use it anyway.

I tend to use the media streams listed at http://bbcstreams.com/ which will work in a standard media player plugin, or can be saved to the bookmarks of Radio Tray (available from the repos).

PS:
I forgot to say that if you go to the home page for the radio station eg BBC Radio3 at www.bbc.co.uk/radio3 (http://www.bbc.co.uk/radio3) there is a listen live in HD button top right; still uses flash, but it does work, which is more than can be said for the pop-up radio player!.

At feb 12 2013 the pop-up radio player does NOT work for any stations live streaming and your listen live in HD button does not exist!
I think all "listen again" programs do work - just live feeds which have the problem.
This could be a problem with Firefox 18 though because on Windows you get the same issue with local radio, however ALL stations, live and recorded, work flawlessly in IE!

Now using the alternative media streams, for example
http://bbc.co.uk/radio/listen/live/bbcwm.asx then in FF18 on Win7 the local radio streams will play live, However in Ubuntu 12.04 Firefox doesn't recognise the asx extension even with the WMP plug-in installed.
Guess I'll just have to continue using Windows and IE for some stations! Ugh.
The BBC seem to have no clue about this and it would be useful in my discourse with them if I can show this as a common problem, so please if you are experiencing the same issue please indicate.

nothingspecial
February 12th, 2013, 10:33 AM
It is still possible to listen to those stream urls in external applications such as radiotray, vlc, mplayer etc.

brumman
February 12th, 2013, 11:10 AM
It is still possible to listen to those stream urls in external applications such as radiotray, vlc, mplayer etc.
Yes you are right! I've just got all the BBC streams playing in Rhythmbox - now why couldn't the IT experts at BBC explain that!
Here's a great link:
Add BBC Internet radio Stations to Rhythmbox in Ubuntu 12.04
http://dnpashilkar.wordpress.com/2012/05/14/add_bbc_internet_radio_stations_rhythmbox_ubuntu/

aka-John99
February 13th, 2013, 02:22 AM
Rename your ~/.mozilla file to .mozilla_backup or something. Then restart firefox.
Maybe it would have been as easy to just start Firefox in safe-mode. Hold the shift key whilst launching Firefox, but do NOT use the reset option.

Firefox also has a reset option from safe mode, but I agree renaming .mozilla is a better option if that is being considered. (Until recently there were several individual reset options but they are no longer available from the GUI) Reset removes all add-ons amongst other things.

Another method of forcing a new profile creation is renaming the file profiles.ini that will create another new xxxxxxxx.default profile. (The pseudo random string xxxxxxxx will differ.)

Ian_M._Stewart
October 15th, 2013, 10:13 PM
I tend to use the media streams listed at http://bbcstreams.com/ which will work in a standard media player plugin, or can be saved to the bookmarks of Radio Tray (available from the repos).


HOORAY! Thanks very much ajgreeny. I was looking for a sensible way to listen to the BBC without all htat flash/website nonsense. Your post was a saver for me.:biggrin:\\:D/

Buntu Bunny
October 16th, 2013, 02:55 AM
... (or anyone), can you tell me where to find the mozilla file you mentioned?

It's in your home folder, but it's hidden.

View menu > show hidden files

Any time you see a file name beginning with a dot, as in .mozilla, look for it as a hidden file in your home folder (home > Dermot Doyle).