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View Full Version : [ubuntu] Toshiba Satellite P100 11.04 External Audio Jacks Not Working



arrow203
June 2nd, 2011, 05:02 AM
I have a Satellite P100 running 11.04. The audio works fine from the internal speakers. The notebook has three external jacks - Line In, Line Out, and Headphones. Plugging a pair of headphones into either the Line Out or Headphone jack doesn't change the status of the output at all - sound just continues to come out of the internal speakers.

Any advice on how to troubleshoot this problem?

Thanks in advance.

lidex
June 4th, 2011, 04:29 AM
Use the alsa-info-script to provide detailed information.
Run this command in a terminal:

wget http://www.alsa-project.org/alsa-info.sh -O alsa-info.sh && bash alsa-info.sh
Choose the upload option and provide a link for the output.
[Terminal="Applications->Accessories->Terminal"]

arrow203
June 4th, 2011, 06:53 AM
http://www.alsa-project.org/db/?f=aa75d5efebfb76f868d3d50d622302ee6f41e5f4

PS - Props on the fantastic data collection method!

Thanks very much

lidex
June 5th, 2011, 02:43 AM
OK. Have you updated the bios on this machine? Please provide these terminal outputs:

sudo dmidecode -t bios
sudo dmidecode -t baseboard

arrow203
June 5th, 2011, 07:36 PM
# dmidecode 2.9
SMBIOS 2.4 present.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
Vendor: TOSHIBA
Version: V4.70
Release Date: 01/19/20092
Address: 0xE8ED0
Runtime Size: 94512 bytes
ROM Size: 64 kB
Characteristics:
ISA is supported
PCI is supported
PC Card (PCMCIA) is supported
PNP is supported
BIOS is upgradeable
BIOS shadowing is allowed
ESCD support is available
Boot from CD is supported
ACPI is supported
USB legacy is supported
BIOS boot specification is supported
Targeted content distribution is supported

# dmidecode 2.9
SMBIOS 2.4 present.

Handle 0x0002, DMI type 2, 8 bytes
Base Board Information
Manufacturer: TOSHIBA
Product Name: Satellite P100
Version: Not Applicable
Serial Number: 1234567890

Handle 0x0008, DMI type 10, 6 bytes
On Board Device Information
Type: Sound
Status: Disabled
Description: HD-Audio