PDA

View Full Version : "5 Out of 11 Crashed Unity In Canonical's Study" - Slashdot



Visceral Monkey
April 16th, 2011, 04:23 PM
An interesting read about a recent usability study for Unity. Supposedly these issues have been fixed, etc, but it's still interesting.

http://news.slashdot.org/story/11/04/16/0239213/5-Out-of-11-Crashed-Unity-In-Canonicals-Study

Thoughts? Do you still think Unity should ship as the default? I'd love to see the same usability information for Gnome 3..

r-senior
April 16th, 2011, 04:33 PM
They all used the same machine, so the statistic isn't really meaningful.

Visceral Monkey
April 16th, 2011, 04:40 PM
They all used the same machine, so the statistic isn't really meaningful.

This would be interesting if true, but I haven't seen anything that points to it. In a typical Usability lab setup, participants use different machines.

And for those concerned about sample size, remember that this isn't a survey. Nielsen recommends a sample size of 5 - 15, so 11 is actually pretty good.

http://www.useit.com/alertbox/20000319.html

KegHead
April 16th, 2011, 04:43 PM
Hi!

It's not a pandemic.

KegHead

r-senior
April 16th, 2011, 04:49 PM
I believe it is true. From:

https://lists.ubuntu.com/archives/ubuntu-devel/2011-April/032988.html

"The test machine was a Lenovo ThinkPad T410i running Ubuntu Natty with
unity 3.8.2-0ubuntu1 and compiz 1:0.9.4git20110322-0ubuntu5."

My version of Unity currently stands at 3.8.8-0ubuntu2 and we are still 12 days from release of course.

I'm not saying the real picture is better or worse, I just don't think it is meaningful because different hardware, particularly graphics cards, is going to be a major factor.

Visceral Monkey
April 16th, 2011, 04:53 PM
I believe it is true. From:

https://lists.ubuntu.com/archives/ubuntu-devel/2011-April/032988.html

"The test machine was a Lenovo ThinkPad T410i running Ubuntu Natty with
unity 3.8.2-0ubuntu1 and compiz 1:0.9.4git20110322-0ubuntu5."

My version of Unity currently stands at 3.8.8-0ubuntu2 and we are still 12 days from release of course.

I'm not saying the real picture is better or worse, I just don't think it is meaningful because different hardware, particularly graphics cards, is going to be a major factor.

Haha, that *is* interesting.

teachop
April 16th, 2011, 05:02 PM
Based on reading the actual test results last night, I put Unity back on my test laptop. I had taken a break of a couple weeks in testing Unity due to weariness of the constant crashing. It is still crashy, and I can see why it is confusing to people when I reflect on the specific test results.

I have seen posters say something to the effect that if you want a stable system, use the LTS, as if the other releases are beta tests. That isn't how it is presented. Ubuntu is the best place to be, and using Xubuntu the last couple weeks assures me that 11.04 is solid good stuff in the underpinnings.

I sure hope Unity turns out well somehow, as it will be uniquely visible to people checking Linux out.

VMC
April 16th, 2011, 05:20 PM
Mine only crashes around the Trash can. For some reason, if it crashes at all its when I try to empty the can. I've tried several ways of doing that. one file in there then empty, then several, then out of no wheres it crashes.

I haven't reported anything because I think the problem lies somewheres else. All in all, Unity has become very stable.

teachop
April 16th, 2011, 05:44 PM
All in all, Unity has become very stable.
That is good to hear, hope that is true for almost everybody.

sgage
April 16th, 2011, 05:55 PM
Mine only crashes around the Trash can. For some reason, if it crashes at all its when I try to empty the can. I've tried several ways of doing that. one file in there then empty, then several, then out of no wheres it crashes.

I haven't reported anything because I think the problem lies somewheres else. All in all, Unity has become very stable.

I had the same trash can problem for a while, but it seems to have been fixed in the last few days. Are you fully updated?

donniezazen
April 16th, 2011, 06:44 PM
People fail to understand that these problems are transients. Unity is graphically best Ubuntu version so far and after learning some cool shortcuts from Jorge Castro's webcast, i can say it is super easy to work on Unity.


http://castrojo.tumblr.com/post/4472015615/how-i-multitask-in-unity

23dornot23d
April 16th, 2011, 07:06 PM
The video you mentioned should maybe be added to the startup of the Ubuntu install ...

Looks good ......

Thanks >>>> have now subscribed to these videos (http://www.youtube.com/watch?v=ryDE2klMGU8) ...

kansasnoob
April 16th, 2011, 09:08 PM
Wow, one more opinion thread :rolleyes:

Look, in it's current state, Unity just doesn't work for me, but many others love it!

What's the problem?

This Beta 2 is the last step before final and if you're still holding out some hope that Unity will be dropped as default you're living in dream-land!

There are quite adequate DE choices for Natty, are there not?

Visceral Monkey
April 16th, 2011, 09:15 PM
Wow, one more opinion thread :rolleyes:

Look, in it's current state, Unity just doesn't work for me, but many others love it!

What's the problem?

This Beta 2 is the last step before final and if you're still holding out some hope that Unity will be dropped as default you're living in dream-land!

There are quite adequate DE choices for Natty, are there not?

Err, it's not an opinion thread. I have no issue with Unity, it's just linking a slashdot story on Usability...

Merk42
April 16th, 2011, 09:24 PM
Where is the usability study on GNOME Shell, or even the GNOME Panels?

donniezazen
April 16th, 2011, 09:25 PM
Wow, one more opinion thread :rolleyes:

Look, in it's current state, Unity just doesn't work for me, but many others love it!

What's the problem?

This Beta 2 is the last step before final and if you're still holding out some hope that Unity will be dropped as default you're living in dream-land!

There are quite adequate DE choices for Natty, are there not?

Roam wasn't built in a day neither will Unity. Eat some :popcorn:

Brian Vaughan
April 16th, 2011, 10:08 PM
It's worth noting that Slashdot is a major center for the IT equivalent of, "This band was great, but they got popular and they suck now."

fjgaude
April 16th, 2011, 10:27 PM
People fail to understand that these problems are transients. Unity is graphically best Ubuntu version so far and after learning some cool shortcuts from Jorge Castro's webcast, i can say it is super easy to work on Unity.


http://castrojo.tumblr.com/post/4472015615/how-i-multitask-in-unity

Yes, it is super stable and fast right now, today. I use an Intel-i5 with its HD graphics. Simply works! Workflow is the best I've ever had, but it took a day to figure out all the things Unity does and how it does it to make it that way. Bravo!

Rody
April 16th, 2011, 10:33 PM
Unity is unusable for me. It always ends up crashing. I dare not do any important work on it.

Visceral Monkey
April 16th, 2011, 10:37 PM
It's worth noting that Slashdot is a major center for the IT equivalent of, "This band was great, but they got popular and they suck now."

Haha, are you calling Slashdot Hipsters? I'd have to agree.

kansasnoob
April 16th, 2011, 10:47 PM
Am I wrong to call this an opinion thread that should be at the Community Cafe?

And did I deserve being being told to eat some popcorn? Show me how much you've participated in the dev process!!!!!!!!!!!!!!!!!!!!!!

Visceral Monkey
April 16th, 2011, 10:50 PM
Am I wrong to call this an opinion thread that should be at the Community Cafe?

And did I deserve being being told to eat some popcorn? Show me how much you've participated in the dev process!!!!!!!!!!!!!!!!!!!!!!

You seem to get offended easily. It was never intended to be an opinion thread, rather, it was made so people could comment on a story that a popular technology site was reporting on regarding the usability of Unity, nothing more and nothing less. As someone else pointed out, there even appears to be a flaw in their testing methodology, so that's *good* to know when discussing the pros and cons of the Unity should the subject come up again. I don't have an opinion on Unity either way, in fact, I'm using it right now.

MacUntu
April 16th, 2011, 10:58 PM
OH NOES - a beta that crashes!

Ralph says: "That's unpossible!"

MadCow108
April 16th, 2011, 11:29 PM
I like this part of the result:


"Every participant who was asked understood most of the launcher items. P7 and P11 thought that 'LibreOffice Calc' was a calculator, and P7 and P9 thought Ubuntu Software Center was the Recycle Bin."

I fully agree with that :popcorn:
and the workspace switcher looks like a terminal

pony-tail
April 17th, 2011, 12:22 AM
Am I wrong to call this an opinion thread that should be at the Community Cafe?
Yes
It appears that every time there is some dissent you want to have the thread moved

cariboo907
April 17th, 2011, 02:13 AM
I agree with kansasnoob, this is a thread that should have been started in the Cafe. Quite a few of us subscribe to the ubuntu-devel mailing list, and have seen the results directly from the source.

Even though I have been a long time member of Slashdot (I have a 5 digit user id), it isn't one of the most reliable sources for news.

Primefalcon
April 17th, 2011, 02:26 AM
Has anyone been trying 11.04 with gome shell from the repo's? if so how does it fare

danbuter
April 17th, 2011, 02:29 AM
Where is the usability study on GNOME Shell, or even the GNOME Panels?

The Gnome UI guys don't need them, they're experts.

mcduck
April 17th, 2011, 07:42 AM
The Gnome UI guys don't need them, they're experts.

Actually, they are exactly where one would expect them to be. At the Gnome's usability project site:
http://live.gnome.org/UsabilityProject
http://live.gnome.org/UsabilityProject/UsabilityTests
http://live.gnome.org/UsabilityProject/Articles

Paqman
April 17th, 2011, 08:37 AM
This would be interesting if true, but I haven't seen anything that points to it. In a typical Usability lab setup, participants use different machines.


I've done usability testing for Canonical, and it was one-on-one.

NCLI
April 17th, 2011, 09:29 AM
Actually, they are exactly where one would expect them to be. At the Gnome's usability project site:
http://live.gnome.org/UsabilityProject
http://live.gnome.org/UsabilityProject/UsabilityTests
http://live.gnome.org/UsabilityProject/Articles
Either I'm very bad at navigating that site, or there are no studies listed there.

Lots of procedures for how studies should be done, sure, but I can't seem to find any actual studies.

Could you link me to one?

gnomeuser
April 17th, 2011, 01:20 PM
Either I'm very bad at navigating that site, or there are no studies listed there.

Lots of procedures for how studies should be done, sure, but I can't seem to find any actual studies.

Could you link me to one?

I know Novell did some testing under the BetterDesktop label a couple of years ago but I am unaware of GNOME doing it's own usability testing, at least in any recent organised form.

Perhaps some suitable Friend of GNOME should suggest that on the back of his/her monthly membership check.

Lisimelis
April 17th, 2011, 02:34 PM
For the guys dishing Unity I'd like to remind them that they are talking about a GUI that is in the beta of the 1.0 version and still works pretty great!!! Hasn't crashed a single time in my acer aspire one yet!

3rdalbum
April 17th, 2011, 03:16 PM
I actually haven't crashed Unity in a long time.

If 5 out of 11 testers crashed Unity though... have 100% of Gnome users crashed Nautilus or the Gnome Panel? Probably close to that!

Paqman
April 17th, 2011, 03:22 PM
have 100% of Gnome users crashed Nautilus or the Gnome Panel? Probably close to that!

It can be very educational to switch on apport on a stable release just to see how often stuff like this does crash quietly.

StephanG
April 17th, 2011, 04:28 PM
Just curious, but didn't Canonical get to choose the hardware for this study?

And since this was a "usability" study, and not a "stability" study, doesn't that mean that Canonical chose the hardware that was LEAST likely to crash?

If that's so, then half of the users crashing Unity within one hour of testing it, it seems to be pretty serious. Especially considering that the next release is the final stable release.

I hope the Ubuntu devs know what they're doing...

Paqman
April 17th, 2011, 04:34 PM
Just curious, but didn't Canonical get to choose the hardware for this study?

And since this was a "usability" study, and not a "stability" study, doesn't that mean that Canonical chose the hardware that was LEAST likely to crash?


I doubt they went and bought hardware specifically for the test. They would have just used what they already had.