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alarikulf
April 1st, 2011, 11:29 PM
Hi,

XP-savvy user here, new to Linux. I am attempting to install Ubuntu 10.10 via disc onto a laptop, but about 3/4 through the installation I receive an error message... the message informs me of potential fault with the disc/CD drive or, then tells me I should also try moving the computer to a cooler area. This laptop is fairly new and in good condition, and as such, I've examined the CD drive to find no apparent flaws or damage. The laptop is getting plenty of air circulation during the install and does not exceed a fair temperature. The disc I am using to install from has a few near-transparent, tiny scuffs at worse. Also, the hard drive is presently wiped.

There are two reasons why I am baffled (although probably just because I'm an Ubuntu-noob)... for one, I am currently running the "trial" boot of Ubuntu and accessing the internet from the laptop as I type this. As well, I literally just installed Ubuntu earlier this week, successfully without the error message. This whole issue did not occur until lastnight - my husband tried re-configuring the hard drive via said disc to share Ubuntu's disc space with Windows XP. A few error messages later, it was pretty late so we just decided we want to stick with wiping the drive and going straight Ubuntu. So this morning, I went to do just that... and there I have it, that error message. After quite some time at attempting to figure this out, I even tried installing XP, but that didn't even work.

So, here I am operating off of a OS-less hard drive. Sorry for the lengthiness of my post, I'm just trying to throw in any details that might count or ring a bell. Thanks in advance to those of you who read this. :3

mrgs
April 1st, 2011, 11:40 PM
Hi, welcome to the fora.

Please post the exact error message you are receiving.

alarikulf
April 2nd, 2011, 12:02 AM
Hi, welcome to the fora.

Please post the exact error message you are receiving.

Here is a screenshot of the exact error message, I figured this would be easier to work with.

http://img64.imageshack.us/img64/876/screenshotro.jpg (http://img64.imageshack.us/i/screenshotro.jpg/)

Uploaded with ImageShack.us (http://imageshack.us)

Joe of loath
April 2nd, 2011, 12:06 AM
Have you tried making sure the disc is clean, that the lens of the drive is clean, and have you burned a new disc and tried that?

Dutch70
April 2nd, 2011, 12:08 AM
What program are you using to burn the cd? You probably need to burn another one. Be sure to burn it at the slowest speed possible.
You can check the cd before trying to boot it.
CDIntegrityCheck (https://help.ubuntu.com/community/Installation/CDIntegrityCheck?action=show&redirect=CDIntegrityCheck)

If you don't want to waste cd's, You can check the md5sum of the .iso you downloaded.
HowToMD5SUM (https://help.ubuntu.com/community/HowToMD5SUM)

Also, if you've got a usb stick, it's easier & faster. You can use Unetbootin to create the bootable usb stick.
http://unetbootin.sourceforge.net/ (http://unetbootin.sourceforge.net/)

alarikulf
April 2nd, 2011, 12:12 AM
Have you tried making sure the disc is clean, that the lens of the drive is clean, and have you burned a new disc and tried that?

I've already inspected and cleaned both the disc and the drive, which really, neither were dusty or smudgy to begin with. Admittedly, I have never burned my own OS disc before, so I'm not quite sure how to go about burning a new disc. :oops:

mrgs
April 2nd, 2011, 12:36 AM
Since you can not even install XP, I think it is best to look at the hardware first.

If you wipe your hard drive completely with Killdisk, you will know whether there is any physical damage here.

http://www.killdisk.com/