View Full Version : Removing a Net Responsibility account

December 2nd, 2010, 08:26 AM
Hi. We were configuring Net Responsibility today and put in a wrong username/password.

So when we put in our correct username/password we got this error:

/usr/local/bin/net-responsibility-config-cli:114:in `initialize': ERROR (RuntimeError)
Another account have already been set up on your computer. Please delete that account before you use this one.
from /usr/local/bin/net-responsibility-config-cli:132:in `new'
from /usr/local/bin/net-responsibility-config-cli:132

How can we remove this account that has been set up so we can setup the proper account?

March 12th, 2011, 07:33 PM
Bump!!! Same issue. And when I try to generate a report with whatever account was previously set up on this computer, it says:

Downloading the configurationfile...
/usr/share/net-responsibility/lib/server_connection.rb:38:in `get_config': (RuntimeError)
Couldn't find no user with your username - - on the server. Please visit www.netresponsibility.com to register.