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rapid1140
September 24th, 2009, 11:13 AM
Hello there,

We ordered a brand new Dell Latitude 2100. Since the first boot we have a terrible 640x480 screen resultion. Because of this, it was not even possible to finish the installation wizards at first because 50% of all dialog-boxes were cut off. We figured out to "tab" us below the screen and work "in the blind" until our ubuntu-desktop has started.

But also within ubuntu desktop it is not possible to set the screen resolution to the maximum the hardware can provide - therefore everything looks very odd.

Even an external Monitor (from Dell too) cannot get a high resolution signal - only 700x400 or something like that. None of the available screen-resolutions to choose is higher than this one.

As you can imagine this is not very satisfying. Escalating our Trouble-ticket at dell they told us that these forum will support us.

If this is on ALL Latitude 2100 this is strictly a no go for buyers, take care. But perhaps this is only on our system - we hope to get a solution soon. Otherwhise I have to send it back to Dell because it is not usable.

Thank you for your help.

Regards,
Martin

Dennis N
September 24th, 2009, 07:27 PM
Read over this thread:

http://ubuntuforums.org/showthread.php?t=1164912

A number of posts there relate to your issue with suggestions.