no "add computer" webpage

[Findarato]

Hello everyone,

I have installed ubuntu one on my desktop and my laptop, both running ubuntu jaunty 9.04. The installation went flawless, but the last step is giving me a lot of trouble : adding a computer to start sharing files...

On the website, it is said that, once you have ubuntu-one installed, when you launch it the first time, you automaticaly get taken to a website to add your computer. The problem is that this does not happen with me and I cannot find ANY manual way to get to that page (no reference on the web I could find whatsoever).

I would appreciate it if someone knows the answer to this one.

Findarato

[joshuahoover]

Hello everyone,

I have installed ubuntu one on my desktop and my laptop, both running ubuntu jaunty 9.04. The installation went flawless, but the last step is giving me a lot of trouble : adding a computer to start sharing files...

On the website, it is said that, once you have ubuntu-one installed, when you launch it the first time, you automaticaly get taken to a website to add your computer. The problem is that this does not happen with me and I cannot find ANY manual way to get to that page (no reference on the web I could find whatsoever).

I would appreciate it if someone knows the answer to this one.

Findarato

Hi Findarato,

I'm sorry to hear Ubuntu One isn't installing properly for you. Did you recently install the client? Please make sure you have the latest release, as that contains some important fixes. If you have the latest release, can you quit the client by right-clicking on the Ubuntu One applet and select quit, then try starting the client from a terminal session with: ubuntuone-client-applet

If there is an error, you should receive some info from starting the client there. If you don't, can you right-click on the Ubuntu One applet and select report a problem to file a bug report that will also attach some debug info.

Thanks!

Joshua

[Findarato]

Problem has been reported already, this is what my terminal says:
Traceback (most recent call last):
File "/var/lib/python-support/python2.6/dbus/connection.py", line 578, in msg_reply_handler
reply_handler(*message.get_args_list(**get_args_op ts))
File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 251, in got_state
self.acquire_access_token(description, store)
File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 317, in acquire_access_token
callback=callback_url)
File "/usr/lib/python2.6/dist-packages/ubuntuone/storageprotocol/oauth.py", line 286, in from_token_and_callback
parameters['oauth_token'] = token.key
AttributeError: 'NoneType' object has no attribute 'key'

[Findarato]

To be clear, I have not even been able to link my client to my on-line subscription.

[mnorwood154]

I have the exact same problem.

Ubuntu 9.04

Linux Ubuntu 2.6.28-15-generic #49-Ubuntu SMP Tue Aug 18 19:25:34 UTC 2009 x86_64 GNU/Linux

[Findarato]

I am also under a 64 bit ubuntu, is that any indication ?

[Findarato]

Bump

[Findarato]

This is what the terminal gives me :

Traceback (most recent call last):
File "/var/lib/python-support/python2.6/dbus/connection.py", line 578, in msg_reply_handler
reply_handler(*message.get_args_list(**get_args_op ts))
File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 251, in got_state
self.acquire_access_token(description, store)
File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 317, in acquire_access_token
callback=callback_url)
File "/usr/lib/python2.6/dist-packages/ubuntuone/storageprotocol/oauth.py", line 286, in from_token_and_callback
parameters['oauth_token'] = token.key
AttributeError: 'NoneType' object has no attribute 'key'

[Findarato]

I went for a remove / purge / reinstall and now it works :)

[joshuahoover]

My apologies for the delay in getting back to everyone here. We released an update on Wednesday that should remedy this problem. If you are still have trouble after updating to the latest client, please right-click on the Ubuntu One icon and select "Report a Problem". Thank you all for your patience and for the interest in Ubuntu One!

-Joshua

[JaspSoft]

I've just downloaded this following the instructions here:
https://one.ubuntu.com/support/installation/

I'm on 9.04 and I can find no way at all to add a computer.

[Psyphre]

Same, Jaunty 64 bits, cant add my computer because no webpage comes up.

:(

I installed in within the past hour, so its as up to date as you can get.

Here's my terminal output:

Traceback (most recent call last):
File "/var/lib/python-support/python2.6/dbus/connection.py", line 578, in msg_reply_handler
reply_handler(*message.get_args_list(**get_args_op ts))
File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 276, in got_state
self.acquire_access_token(description, store)
File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 336, in acquire_access_token
self.request_token = self.make_token_request(oauth_request)
File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 229, in make_token_request
fp = opener.open(oauth_request.http_url, oauth_request.to_postdata())
File "/usr/lib/python2.6/urllib.py", line 205, in open
return getattr(self, name)(url, data)
File "/usr/lib/python2.6/urllib.py", line 437, in open_https
h.endheaders()
File "/usr/lib/python2.6/httplib.py", line 868, in endheaders
self._send_output()
File "/usr/lib/python2.6/httplib.py", line 740, in _send_output
self.send(msg)
File "/usr/lib/python2.6/httplib.py", line 699, in send
self.connect()
File "/usr/lib/python2.6/dist-packages/ubuntuone/oauthdesktop/auth.py", line 58, in _connect_wrapper
if self._tunnel_host:
AttributeError: HTTPSConnection instance has no attribute '_tunnel_host'

[Xavier Oddmon]

Same issue, on jaunty, 32 bit. no add computer web page. What's more, I checked the FAQs, and they mention not being able to connect to http://127.0.0.1:35782/. I also cannot connect to this URL, in firefox or opera, and don't have any firewall configured. I'm not even sure this is related though. If that's not the URL to go to, why can't there just be a button to add the computer :confused:

[Psyphre]

This bug was filed on launchpad.

https://bugs.launchpad.net/ubuntuone-client/+bug/451670

They claim its been fixed in the new revision, though I don't know how to update to the latest revision so can't test it out.

If anyone knows how please let me know.

[joshuahoover]

This bug was filed on launchpad.

https://bugs.launchpad.net/ubuntuone-client/+bug/451670

They claim its been fixed in the new revision, though I don't know how to update to the latest revision so can't test it out.

If anyone knows how please let me know.

We did put out a release yesterday that fixes bug 451670. In order to get this release, you can normally go to System->Administration->Update Manager. In Update Manager click on the "Check" button and once the update is done, click "Install Updates".

On the command line you can update by running: sudo apt-get update && sudo apt-get upgrade

Thank you,

Joshua

[Psyphre]

We did put out a release yesterday that fixes bug 451670. In order to get this release, you can normally go to System->Administration->Update Manager. In Update Manager click on the "Check" button and once the update is done, click "Install Updates".

On the command line you can update by running: sudo apt-get update && sudo apt-get upgrade

Thank you,

Joshua

Hi, thanks alot I tried again shortly after my post and the update was there, I guess it just took a while for the update to appear :)

Got it working now!

Thanks again.

[honzasvasek]

ubuntuone needs networkmanager installed and running.