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View Full Version : [ubuntu] Audio & Video Promblems Help Please???



Zlap
August 19th, 2009, 02:21 AM
Hey everyone, once again i am having a problem with ubuntu (still awesome though)


I am trying to watch some vids and meeting with no success. I can get Youtube to play the vids but not hear sound, and i can get my "other video websites" :lolflag: to play the vid for 1-3 sec, and have to click the spot where it left off and it will last another 2 seconds, and once again not have sound.

My speakers can play music off my computer but not on the vids.

Please trust me when i say i have googled for a answer and have tried i guess everything i looked at that was similar to my problem. I will post my about:plugins information as i am running firefox and you guys would most likely ask.

Thank you Guys YOU:guitar:

About:Plugins Info:
---
Instead of adding the image directly here, i will add link b/c ppl say it is to big so.

http://img208.imageshack.us/img208/1511/screenshotkix.png


Thanks guys.

zerhacke
August 19th, 2009, 02:25 AM
Install the ubuntu-restricted-extras package and it should solve everything. Use Synaptics or apt-get to do so, there is no need to look on the internet for it because it's already in the Ubuntu repositories.

Zlap
August 19th, 2009, 02:34 AM
I installed it. No errors or nothing restarted firefox 3 times, no success. Any other ideas?

Zlap
August 19th, 2009, 03:04 AM
Can anyone help with this or am i screwed??? I really don't want to go to Windows...

stoogiebuncho
August 19th, 2009, 03:40 AM
Are you using Ubuntu 9.04? There is a bug that has been affecting video playback (and audio too, in some cases I've heard of).

Open a terminal and enter this code:

cat /proc/mtrr

Post the output back here.

Zlap
August 19th, 2009, 05:07 AM
reg00: base=0x000000000 ( 0MB), size= 2048MB, count=1: write-back
reg01: base=0x080000000 ( 2048MB), size= 1024MB, count=1: write-back
reg02: base=0x0d0000000 ( 3328MB), size= 256MB, count=1: write-combining

Sorry about the lateness man. Here you go.

stoogiebuncho
August 19th, 2009, 05:33 AM
reg00: base=0x000000000 ( 0MB), size= 2048MB, count=1: write-back
reg01: base=0x080000000 ( 2048MB), size= 1024MB, count=1: write-back
reg02: base=0x0d0000000 ( 3328MB), size= 256MB, count=1: write-combining

Sorry about the lateness man. Here you go.

Well the good news is that this output means you are not affected by the bug I thought you might be. The bad news is that we'll probably have to do a few more things to figure out what is going on.

First, you should try re-installing your flash plug-in. The method will depend on how you installed flash in the first place, but if you installed it through Synaptic, all you need to do is this:


sudo apt-get update
sudo apt-get purge flashplugin-installer flashplugin-nonfree
sudo apt-get install flashplugin-installer flashplugin-nonfree

Zlap
August 19th, 2009, 05:35 AM
ok man do you want to do this by chat or something, or do you wanna just do it through here?

Zlap
August 19th, 2009, 05:38 AM
K did it, and got 0 errors. So im going to restart firefox and see if it worked.

stoogiebuncho
August 19th, 2009, 05:40 AM
I'd prefer to do it here if that's ok with you. That way it's documented so other people can read it if they have the same problem.

Zlap
August 19th, 2009, 05:41 AM
K i restarted firefox, and now the "other" videos only play stop frame, like if i click where i want it to play from it will only go to that frame and stop and on youtube the videos play fine but once again with no audio. Any suggestions?

Zlap
August 19th, 2009, 05:42 AM
Deleted as i said in next post..

Zlap
August 19th, 2009, 05:45 AM
I understand man, it would be better for the community in general if we do it here. Ok cool =P


BTW, i don't remember how exactly i got it installed the first time, Horrible memory. But i can post the results of the commands you gave me:


zlap@zlap-laptop:~$ sudo apt-get update
[sudo] password for zlap:
Hit http://us.archive.ubuntu.com jaunty Release.gpg
Ign http://us.archive.ubuntu.com jaunty/main Translation-en_US
Ign http://us.archive.ubuntu.com jaunty/restricted Translation-en_US
Ign http://us.archive.ubuntu.com jaunty/universe Translation-en_US
Ign http://us.archive.ubuntu.com jaunty/multiverse Translation-en_US
Get:1 http://us.archive.ubuntu.com jaunty-updates Release.gpg [189B]
Ign http://us.archive.ubuntu.com jaunty-updates/main Translation-en_US
Ign http://us.archive.ubuntu.com jaunty-updates/restricted Translation-en_US
Ign http://us.archive.ubuntu.com jaunty-updates/universe Translation-en_US
Ign http://us.archive.ubuntu.com jaunty-updates/multiverse Translation-en_US
Get:2 http://security.ubuntu.com jaunty-security Release.gpg [189B]
Ign http://security.ubuntu.com jaunty-security/main Translation-en_US
Hit http://us.archive.ubuntu.com jaunty Release
Ign http://security.ubuntu.com jaunty-security/restricted Translation-en_US
Ign http://security.ubuntu.com jaunty-security/universe Translation-en_US
Ign http://security.ubuntu.com jaunty-security/multiverse Translation-en_US
Get:3 http://security.ubuntu.com jaunty-security Release [49.6kB]
Hit http://wine.budgetdedicated.com jaunty Release.gpg
Ign http://wine.budgetdedicated.com jaunty/main Translation-en_US
Get:4 http://us.archive.ubuntu.com jaunty-updates Release [49.6kB]
Hit http://wine.budgetdedicated.com jaunty Release
Ign http://wine.budgetdedicated.com jaunty/main Packages
Hit http://wine.budgetdedicated.com jaunty/main Packages
Hit http://us.archive.ubuntu.com jaunty/main Packages
Hit http://us.archive.ubuntu.com jaunty/restricted Packages
Hit http://us.archive.ubuntu.com jaunty/main Sources
Hit http://us.archive.ubuntu.com jaunty/restricted Sources
Hit http://us.archive.ubuntu.com jaunty/universe Packages
Hit http://us.archive.ubuntu.com jaunty/universe Sources
Hit http://us.archive.ubuntu.com jaunty/multiverse Packages
Hit http://us.archive.ubuntu.com jaunty/multiverse Sources
Get:5 http://security.ubuntu.com jaunty-security/main Packages [69.9kB]
Get:6 http://us.archive.ubuntu.com jaunty-updates/main Packages [136kB]
Get:7 http://us.archive.ubuntu.com jaunty-updates/restricted Packages [2589B]
Get:8 http://us.archive.ubuntu.com jaunty-updates/main Sources [41.7kB]
Get:9 http://security.ubuntu.com jaunty-security/restricted Packages [2391B]
Get:10 http://security.ubuntu.com jaunty-security/main Sources [20.4kB]
Get:11 http://security.ubuntu.com jaunty-security/restricted Sources [522B]
Get:12 http://security.ubuntu.com jaunty-security/universe Packages [26.8kB]
Get:13 http://us.archive.ubuntu.com jaunty-updates/restricted Sources [623B]
Get:14 http://us.archive.ubuntu.com jaunty-updates/universe Packages [46.0kB]
Get:15 http://us.archive.ubuntu.com jaunty-updates/universe Sources [13.9kB]
Get:16 http://us.archive.ubuntu.com jaunty-updates/multiverse Packages [4968B]
Get:17 http://us.archive.ubuntu.com jaunty-updates/multiverse Sources [1661B]
Get:18 http://security.ubuntu.com jaunty-security/universe Sources [6577B]
Get:19 http://security.ubuntu.com jaunty-security/multiverse Packages [1662B]
Get:20 http://security.ubuntu.com jaunty-security/multiverse Sources [588B]
Fetched 476kB in 3s (129kB/s)
Reading package lists... Done
zlap@zlap-laptop:~$ sudo apt-get purge flashplugin-installer flashplugin-nonfreeReading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
flashplugin-installer* flashplugin-nonfree*
0 upgraded, 0 newly installed, 2 to remove and 0 not upgraded.
After this operation, 221kB disk space will be freed.
Do you want to continue [Y/n]? Y
(Reading database ... 127513 files and directories currently installed.)
Removing flashplugin-nonfree ...
Removing flashplugin-installer ...
Purging configuration files for flashplugin-installer ...
zlap@zlap-laptop:~$ sudo apt-get install flashplugin-installer flashplugin-nonfree
Reading package lists... Done
Building dependency tree
Reading state information... Done
Suggested packages:
konqueror-nsplugins ttf-xfree86-nonfree xfs
The following NEW packages will be installed:
flashplugin-installer flashplugin-nonfree
0 upgraded, 2 newly installed, 0 to remove and 0 not upgraded.
Need to get 0B/21.1kB of archives.
After this operation, 221kB of additional disk space will be used.
Preconfiguring packages ...
Selecting previously deselected package flashplugin-installer.
(Reading database ... 127501 files and directories currently installed.)
Unpacking flashplugin-installer (from .../flashplugin-installer_10.0.32.18ubuntu0.9.04.1_i386.deb) ...
Selecting previously deselected package flashplugin-nonfree.
Unpacking flashplugin-nonfree (from .../flashplugin-nonfree_10.0.32.18ubuntu0.9.04.1_i386.deb) ...
Setting up flashplugin-installer (10.0.32.18ubuntu0.9.04.1) ...
Downloading...
--2009-08-18 21:37:34-- http://archive.canonical.com/pool/partner/a/adobe-flashplugin/adobe-flashplugin_10.0.32.18.orig.tar.gz
Resolving archive.canonical.com... 91.189.90.142
Connecting to archive.canonical.com|91.189.90.142|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 4023856 (3.8M) [application/x-gzip]
Saving to: `./adobe-flashplugin_10.0.32.18.orig.tar.gz'

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2009-08-18 21:37:49 (384 KB/s) - `./adobe-flashplugin_10.0.32.18.orig.tar.gz' saved [4023856/4023856]

Download done.
Flash Plugin installed.

Setting up flashplugin-nonfree (10.0.32.18ubuntu0.9.04.1) ...
zlap@zlap-laptop:~$

stoogiebuncho
August 19th, 2009, 05:45 AM
Just for kicks, open your volume control and make sure that the PCM volume is up as well as the master volume.

My only other suggestion would be to reinstall the pulseaudio package. If that doesn't work, you may have to wait for someone more knowledgeable to come along.

Zlap
August 19th, 2009, 05:49 AM
K, i checked and it was all the way up along with every other volume control selection. Ok, i am going to check for pulseaudio in Add/Remove. Lemme see.

Zlap
August 19th, 2009, 05:50 AM
There is over 5 packages which one?

stoogiebuncho
August 19th, 2009, 05:51 AM
If pulseaudio is not in Add/Remove, do a search for it in Synaptic Package Manager (System > Administration). You can right-click on it and choose reinstall and click apply.

stoogiebuncho
August 19th, 2009, 05:52 AM
Sounds like you'll have to use synaptic. It's just called "pulseaudio"

Zlap
August 19th, 2009, 05:57 AM
K, man i re-installed it and restarted firefox. Still no sound, any ideas??????

stoogiebuncho
August 19th, 2009, 05:59 AM
Sorry, that was my last idea. Hopefully someone else knows more than I do.

Zlap
August 19th, 2009, 06:26 AM
So anyone have an idea, i really enjoy using ubuntu and i would perfer not to switch OS's because if i cant watch or listen to the internet not much point in running Ubuntu.

Zlap
August 19th, 2009, 06:28 AM
K, now i forgot to say, but now VLC doesn't play audio. So im guessing by now i should just call quits lolz. Anyone know of a OS, like Ubuntu but like works a lot better?

stoogiebuncho
August 19th, 2009, 06:36 AM
If you're thinking of trying another distro, you might give Linux Mint a shot. It's based on Ubuntu (which is based on Debian) but it has a lot more set up out of the box, so there's less fiddling for you to do.

Good luck.

utnubuuser
August 19th, 2009, 07:50 AM
Try:
http://www.ubuntugeek.com/simple-guide-to-sound-solutions-for-hardyintrepid-and-jaunty-jackalope-users.html

Zlap
August 19th, 2009, 09:59 AM
You guys will not believe this, i was running my battery low and it died, so when i plugged it back into my computer amazingly, it worked 100% sound & video on youtube + sound and video on "Other" videos so... but this is how it worked in the first place then magically it messed up. I guess if it ever messes up again i will fix using this. Small price to pay for a non windows OS. Amazingly we only have 3 options in Os's. Weird huh, we are so far in technical world yet all we have is 3 os's to choose from.