E6500 NVIDIA Quadro NVS 160m crashes on all remote desktop software

[sjhook]

Hi,

I have a Dell Latitude E6500 with a Quadro NVS 160M graphics card. Every time I attempt to remote desktop to a site (either with rdesktop or tightvnc) the initial log in screen is displayed but when I log in the remote screen starts to draw then my mouse freezes, a few seconds later the fan on my laptop speeds up and is quite loud and then my entire system crashes.

I reported this bug with versions 173, 177, 180.x of the NVIDIA driver on the NVIDIA site together with bug reports but NVIDIA have not responded.

I have tried Hardy, Intrepid and Jaunty (32-bit and 64-bit) -- all crash - dead.

I have tried the latest open source driver for NVIDIA -- it also crashes in exactly the same way.

I have contacted EmperorLinux who supposedly offer this same Dell system (and graphics card - Rhino E6500) as one of their linux systems. They responded once to say they did not have any windows machines to try and log in to and since then have ignored my requests for help which is strange since this has to affect their customers and has certainly put me off buying from Emperor

I have contacted Dell about the alternate Intel 4500 graphics chip but Dell wants $500 for a new motherboard to switch.

I have contacted Ubuntu paid support but they say they cannot do anything because it is a proprietary NVIDIA driver. I did try the open source driver and while that did not crash it also ran at much reduced resolution. The latest open source NVIDIA driver (in Jaunty) does full resolution (1920x1200) however it also crashes in the exact same way as the NVIDIA driver.

At this point I am really out of options and very disappointed. I really like Ubuntu but without the ability to run rdesktop and tightvnc I cannot do all my work and thus I am with XP.

Any suggestions would be much appreciated.

Thanks, Simon

[AriArk]

Hi,

I've been thinking about buying an Dell Latitude E6500 from Emperor Linux. Are you still having the same problem as described below are were you able to finally solve it?

Thanks,

Ace


Hi,

I have a Dell Latitude E6500 with a Quadro NVS 160M graphics card. Every time I attempt to remote desktop to a site (either with rdesktop or tightvnc) the initial log in screen is displayed but when I log in the remote screen starts to draw then my mouse freezes, a few seconds later the fan on my laptop speeds up and is quite loud and then my entire system crashes.

I reported this bug with versions 173, 177, 180.x of the NVIDIA driver on the NVIDIA site together with bug reports but NVIDIA have not responded.

I have tried Hardy, Intrepid and Jaunty (32-bit and 64-bit) -- all crash - dead.

I have tried the latest open source driver for NVIDIA -- it also crashes in exactly the same way.

I have contacted EmperorLinux who supposedly offer this same Dell system (and graphics card - Rhino E6500) as one of their linux systems. They responded once to say they did not have any windows machines to try and log in to and since then have ignored my requests for help which is strange since this has to affect their customers and has certainly put me off buying from Emperor

I have contacted Dell about the alternate Intel 4500 graphics chip but Dell wants $500 for a new motherboard to switch.

I have contacted Ubuntu paid support but they say they cannot do anything because it is a proprietary NVIDIA driver. I did try the open source driver and while that did not crash it also ran at much reduced resolution. The latest open source NVIDIA driver (in Jaunty) does full resolution (1920x1200) however it also crashes in the exact same way as the NVIDIA driver.

At this point I am really out of options and very disappointed. I really like Ubuntu but without the ability to run rdesktop and tightvnc I cannot do all my work and thus I am with XP.

Any suggestions would be much appreciated.

Thanks, Simon