PDA

View Full Version : [ubuntu] pidgin 2.5.3 unable to retrieve msn address book



d4v1dv00
January 12th, 2009, 03:31 AM
hi there,

the problem just happened as of today with the constant unable to connect via MSN of message: unable to retrieve msn address book

any help please?

thanks

adamlau
January 12th, 2009, 03:45 AM
Received the same 2.5.3 error. Waiting it out is all I can suggest. Perhaps MSN is now using TLS, compiling with GnuTLS support may resolve the issue. Then again, it may not. A network, or protocol issue, or both are the likely culprits. A few more days and continued outage reports will give us a better idea of what occurred and what needs to be done to establish a connection proper.

jniebles
January 12th, 2009, 04:01 AM
same problem here. i'm using version 2.5.2

Bios Element
January 12th, 2009, 04:11 AM
Same problem. What a shock. The Empire of Microsoft has declared war again. >.>

DukeTech
January 12th, 2009, 04:14 AM
Same here using 2.52. Interestingly, aMSN still works.

esc1
January 12th, 2009, 04:16 AM
Same issue. Was wondering if it was just going to be an issue of changing server and port...

DNvCross
January 12th, 2009, 04:19 AM
well it's definitely not specific to Ubuntu. My fedora 10 box just came down with this problem.

cooldudei06
January 12th, 2009, 04:24 AM
Also started getting this problem today, both on Pidgin 2.5.2 and 2.5.3. Can log in fine using Windows Live Messenger on Windows.

paranoid_humanoid
January 12th, 2009, 04:36 AM
same issue, started a couple of hours ago. emesene works, but pidging not.

Dask8r
January 12th, 2009, 04:38 AM
same issue, started a couple of hours ago. emesene works, but pidging not.

Yup Emesene works fine for me also.

d4v1dv00
January 12th, 2009, 04:39 AM
does this issue will haunting pidgin for ever? do we still wish to see this problem from time to time?

something must be done. but i dont have the qualification to point how.

dcrawl
January 12th, 2009, 04:49 AM
This seems to be some kind of error between Pidgin and MSN as my Windows XP install, using 2.5.3, and 8.10 install, using 2.5.2 are both receiving the same error that everyone else is, hopefully it won't last too long, as I'd hate to have to switch away from Pidgin.

robertyou
January 12th, 2009, 04:54 AM
same problem here LOL..
anyone has any idea if it's just temporary or not?

Delvien
January 12th, 2009, 05:24 AM
My best guess is that Microsoft has found a way to block ApplicationId? again.

See: http://developer.pidgin.im/ticket/6370

erickomoto
January 12th, 2009, 05:42 AM
Apparently it is also affecting Adium users as I read in Mac forums (http://forums.mactalk.com.au/12/65221-msn-refusing-log-adium.html)

robertyou
January 12th, 2009, 06:17 AM
My best guess is that Microsoft has found a way to block ApplicationId? again.

See: http://developer.pidgin.im/ticket/6370

darn.. that would be sad to be so

pinguino13
January 12th, 2009, 06:20 AM
Same problem here with pidgin 2.5.2. But empathy and emesene work fine.

Poleh
January 12th, 2009, 06:37 AM
yup, confirmed same here on 8.10 x64 and Pidgin 2.5.2

chuuk
January 12th, 2009, 07:14 AM
Yep, same problems here, was working fine until around 2300 GMT, got up this morning and poof. Kopete works fine by the by, if you're looking for an alternative till Pidgin's fixed.

watricky
January 12th, 2009, 07:15 AM
My best guess is that Microsoft has found a way to block ApplicationId? again.

See: http://developer.pidgin.im/ticket/6370

Always a possibility - of course they wouldn't admit to that. :P

Better URL is here though: http://developer.pidgin.im/ticket/8087

darkrain42: "No, it is a transient server-side problem that they will resolve at some point."

P.S. Same issue here, running Arch Linux 64 and some of my colleagues running Windows and other Distros (including Ubuntu) also with the same issue. The proprietary Windows Live Messenger seems to be running okay. :/

Sturmeh
January 12th, 2009, 07:43 AM
Same issue here, most say just wait it out.

maggot_brain
January 12th, 2009, 07:55 AM
For the mean time, I'd advise you all to switch to MSN Pecan. It's an alternative MSN plugin for Pidgin and has less issues and can connect as well.

There is an old version in the repos, I'd recommend the latest version from the official site:

http://code.google.com/p/msn-pecan/

Just install it and choose 'WLM' as your protocol in Pidgin. Adding MSN Pecan doesn't overwrite any of the official MSN support

formol
January 12th, 2009, 07:57 AM
note : i'm connect now to msn with amsn 0.9.7 under ubuntu 8.04.

CloudFX
January 12th, 2009, 08:13 AM
Hi,

I'm just now uploading msn-pecan 0.0.17 to my PPA, for those of you who want to install it, so you don't need to do so manually. It's a quick build, and will soon be available at https://edge.launchpad.net/~nick.ellery/+archive. This will soon be officially uploaded to Ubuntu.

To install, add the following lines to your /etc/sources.list file:



deb http://ppa.launchpad.net/nick.ellery/ubuntu jaunty main
deb-src http://ppa.launchpad.net/nick.ellery/ubuntu jaunty main


Then enter:



$ sudo apt-get update
$ sudo apt-get install msn-pecan


The latest version, 0.0.17 will be installed, which fixes the issue at hand.

EDIT: amd64 and i386 packages have been built in my ppa, and the above process can now be used as a workaround to this issue!

maggot_brain
January 12th, 2009, 08:39 AM
The reason that MSN is not working is due to an issue with the latest version of the protocol MSN uses, MSNP15. Apparently the official Microsoft client falls back to an older version of the protocol. Also MSN Pecan uses an older version of the protocol which is why it's working too.

So it's officially an issue with Microsoft's server. Proof, if any were needed why proprietary IM protocols are crap and switching to Jabber / XMPP is a good idea.

adamlau
January 12th, 2009, 10:07 AM
Unfortunately,all the contacts I know in Asia use MSN. I do not see that changing in the short term. That said, built and installed 2.5.3 with the only diff from my last build being:


--disable-msnp15

MSN address book retrieval is now working :) .

cristianrosa
January 12th, 2009, 11:50 AM
Installing the package msn-pecan and modifying the account to use the WLM protocol did the trick for me.
By the way, I read in the homepage of the msn-pecan project that there are certain issues with the pidgin team, so they forked. What kind of issues?

adamlau
January 12th, 2009, 12:41 PM
msn-pecan sounds interesting. Might give it a shot sometime. Disabling MSNP15 supports seems to be working out well, I'll keep this build up and running for now, see how it pans out for the next few weeks ...

pluckypigeon
January 12th, 2009, 12:44 PM
It's probably a deliberate ploy to get Windows Pidgin users to use MSN Messenger and Linux users to use Windows. :-k

I don't blame them to be honest. Hotmail does belong to them =D>

Any Microsoft developer want to let us know what's going on?

adamlau
January 12th, 2009, 12:49 PM
For some odd reason, I trust that Microsoft is currently either improving, or optimizing MSNP15 and the architecture which supports it.

linuxaz
January 12th, 2009, 12:50 PM
Hello,
I had the same issue here with 8.10 and Pidgin.
I installed the Pecan plugin using Synaptic, and changed my account protocol to use WLM. It now works.

bertman

pluckypigeon
January 12th, 2009, 12:56 PM
For some odd reason, I trust that Microsoft is currently either improving, or optimizing MSNP15 and the architecture which supports it.

Exciting ;-)

gurak2005
January 12th, 2009, 01:18 PM
it works with the pelcan plugin but some contacts are duplicated

SaiHayashi
January 12th, 2009, 01:18 PM
been running emesene since this afternoon and now its down too...
curse on ms

pluckypigeon
January 12th, 2009, 01:22 PM
been running emesene since this afternoon and now its down too...
curse on ms

I just tested it and emesene works fine for me.


Hello,
I had the same issue here with 8.10 and Pidgin.
I installed the Pecan plugin using Synaptic, and changed my account protocol to use WLM. It now works.

bertman


Pecan did NOT solve the pidgin problem for me.:-)

Ahwel.:-\"

SaiHayashi
January 12th, 2009, 01:38 PM
I just tested it and emesene works fine for me.

i was rejected for 3 hrs i dont know why... but yea it does work now



Pecan did NOT solve the pidgin problem for me.:-)

Ahwel.:-\"

me neither, added repository for intrepid and it installed 1.16, used repository for jaunty and it complains i dont have latest libpurple0 and perl, which i cant update from the manager

bekind2thenoob
January 12th, 2009, 01:43 PM
Just adding my two cents. Ubuntu 8.10 and Pidgin 2.5.2 unable to connect to my msn account

sco
January 12th, 2009, 03:04 PM
i was rejected for 3 hrs i dont know why... but yea it does work now




me neither, added repository for intrepid and it installed 1.16, used repository for jaunty and it complains i dont have latest libpurple0 and perl, which i cant update from the manager
it works for me. You need to change your MSN account settings from MSN protocol to WLM protocol in order to use the pecan plugin.

earthpigg
January 12th, 2009, 03:36 PM
it works for me. You need to change your MSN account settings from MSN protocol to WLM protocol in order to use the pecan plugin.

confirmed that this works. pecan is in the synaptic.

mcduck
January 12th, 2009, 04:06 PM
For some odd reason, I trust that Microsoft is currently either improving, or optimizing MSNP15 and the architecture which supports it.

Actually I'm quite sure that they just have some setting that they keep on switching backwards and forwards every couple of months to annoy everybody who's using something else than their own client.. :D

garg
January 12th, 2009, 04:19 PM
I don't see the WLM option in protocols after I install pecan 0.16. I have 2.5.3 compiled from source. :(

Edit: I installed msn-pecan from source too to get it to work.
Instructions:http://ubuntuforums.org/showthread.php?t=831339

SomeGuyDude
January 12th, 2009, 04:31 PM
On Arch with Pidgin. The msn-pecan plugin works flawlessly, it's in the AUR.

paranoid_humanoid
January 12th, 2009, 04:40 PM
pecan worked for me too. this is pretty cool! how come i never knew about it before!

gpowers
January 12th, 2009, 04:57 PM
The msn-pecan is 0.16-1, available through the repository. It installs without a hitch, and is visible when you restart Pidgin. Unless I'm forfeiting some functionality with which I'm unaware, I'll probably just leave it WLM until it breaks, again. Readable package notes, below.

Ubuntu 8.10
Pidgin 2.5.2

----
Package: msn-pecan
Priority: extra
Section: universe/net
Installed-Size: 416
Maintainer: Devid Antonio Filoni <d.filoni@ubuntu.com>
Architecture: i386
Version: 0.0.16-1
Replaces: pidgin-msn-pecan
Depends: libc6 (>= 2.4), libglib2.0-0 (>= 2.16.0), libpurple0 (>= 1:2.5.1-0ubuntu1)
Filename: pool/universe/m/msn-pecan/msn-pecan_0.0.16-1_i386.deb
Size: 115708
MD5sum: bcb593a61008cd5e97532bfa4668c64e
SHA1: 4d9efd139a40be015271c910c9800fe197b2d74b
SHA256: e7d0e56a1e900bd90d7d4c92012eb1b7dd90ef80d8825f9c64 0d068f21b7f499
Description: Alternative MSN protocol plugin for libpurple
This is an alternative implementation of the MSN protocol plugin for libpurple.
.
It's based on the code from 2.2.2 plus a few extras.
.
Features include:
* Support for personal messages
* Support for offline messaging (read-only)
* Support for handwritten messages (read-only)
* Server-side storage for display names (private alias)
* Partial direct connection support (p2p transfers)
* Improved network IO (using GIOChannel)
* Improved error handling
* Network issues tested with netem
* GObject usage
Homepage: http://code.google.com/p/msn-pecan/
Bugs: mailto:ubuntu-users@lists.ubuntu.com
Origin: Ubuntu

robertyou
January 12th, 2009, 05:57 PM
wow thanks mate.

robertyou
January 12th, 2009, 06:02 PM
I just tested it and emesene works fine for me.




Pecan did NOT solve the pidgin problem for me.:-)

Ahwel.:-\"

You might want to check your password..
pecan wouldn't let me sign in with my uber long password ](*,)

I signed in after changing my password shorter

Bonger1901
January 12th, 2009, 07:44 PM
msn-pecan worked at first, but now all my contacts appear as offline in pidgin.. and emesene doesn't even show any of my contacts.

abh83
January 12th, 2009, 07:55 PM
The best thing to do is to wait it out. Until then use the following:

msn web messenger: http://webmessenger.msn.com/
eBuddy: http://www.ebuddy.com/

or use the following apps found in the repos:

Emesene
aMSN

:)

jordilin
January 12th, 2009, 08:02 PM
I got the same problem, Pidgin unable to connect. I'm using amsn.

pluckypigeon
January 12th, 2009, 08:34 PM
It's fixed now. I think Microsoft sorted the problem.

etlpkby
January 12th, 2009, 08:40 PM
It's fixed now. I think Microsoft sorted the problem.

Confirmed!

Now working with 2.5.2 here (8.10 Ibex on x86_64 AMD64 chipset)

):P

paranoid_humanoid
January 12th, 2009, 08:40 PM
This was posted on the pidgin blog about an hour ago:


Since last evening, we've had an influx of users into #pidgin, trac, and the support mailing list because they're not able to connect to MSN. Initially, we thought this was a server-side issue, because the error message we receive from the server makes it look that way. However, we've come to find that it is actually a minor protocol change in which the server now expects us to send a piece of data we don't send. We are working on a solution. There is no need to send further mail to the support list, open new tickets, or pour into #pidgin.

Again, we know what the problem is and are working to fix it.

http://theflamingbanker.blogspot.com/2009/01/msn-issues.html

Bonger1901
January 12th, 2009, 08:51 PM
Yep it's fixed now!

ShawnMichael
January 12th, 2009, 08:52 PM
Emessene does not have any of my contacts on the list. Although they are still able to send me messages. But still I cannot see them on my contact list. Blah.

But at least Emessne works on here. Ive tried amsn and it wont load on my computer. I tried few others and they dont work on Ubuntu. So I dont know. I guess I'll wait it out till then.

miltosk
January 12th, 2009, 09:17 PM
sudo apt-get update
sudo apt-get install msn-pecan

then change service protocol from msn to wlm

thats all!

etlpkby
January 12th, 2009, 09:37 PM
sudo apt-get update
sudo apt-get install msn-pecan

then change service protocol from msn to wlm

thats all!

As a workaround, yes.
But the original protocol should be (and has been) fixed.

ShawnMichael
January 12th, 2009, 09:55 PM
how do I change the protocol?

esc1
January 12th, 2009, 11:18 PM
Working for me again as well.

chuuk
January 12th, 2009, 11:32 PM
Can confirm as well, fixed.

ShawnMichael
January 13th, 2009, 12:29 AM
Pidgin's working now but Emesene still dont work for me. I still cant add buddies or my contact list is blank. Oh well